Emily Christopher
Greensboro,NC
Summary
Experienced server with a solid background in food service. A highly motivated employee with a strong ambition and desire to take on new challenges. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Harper's Restaurant
Greensboro, NC
02.2023 - Current
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
Fine Dining Server
Eseeola Lodge
Linville, NC
06.2021 - 10.2021
- Demonstrated knowledge of wine list and recommended wines based on customer preferences.
- Ensured proper set-up of dining area before service began including silverware, condiments, napkins.
- Accurately recorded orders in POS system while providing excellent customer service.
- Responded quickly to guest inquiries or complaints in a professional manner.
- Matched wines with menu items and guest preferences.
- Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
- Informed customers of daily specials and signature menu items.
Education
Master of Science - Clinical Mental Health Counseling
University of North Carolina At Greensboro
Greensboro, NC05-2025
Master of Arts - Music Therapy
Appalachian State University
Boone, NC05-2022
Skills
- Guest Engagement
- Professional Appearance
- Strong Work Ethic
- Exceptional customer service
Accomplishments
- Upsilon Nu Chapter of Chi Sigma Iota Member
Certification
- Music Therapist-Board Certified (MT-BC)
References
References available upon request.
Timeline
Server
Harper's Restaurant
02.2023 - Current
Fine Dining Server
Eseeola Lodge
06.2021 - 10.2021
Master of Science - Clinical Mental Health Counseling
University of North Carolina At Greensboro
Master of Arts - Music Therapy
Appalachian State University
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