Organized and dependable candidate eager to secure an entry-level position in business operations. Capable of grasping new concepts and ideas quickly. Motivated to gain professional skills in accounting, finance, and data analysis.
Hi, I’m
Emily Ciaramella
Brigantine,NJ
Summary
Overview
3
years of professional experience
Work History
AtlantiCare Behavioral Health
Consumer Advocate
10.2021 - Current
Job overview
- Collects and organizes compliance data by preforming quarterly chart views.
- Maintains excel spreadsheet of local referral options to assist therapists formulate and execute timely discharges.
- Recognized on 2 occasions for exceeding departments documentation goal by >5%.
- Diffused difficult situations and calmed irate customers, resulting in satisfactory resolutions.
- Promotes program’s utilization rate by addressing treatment barriers and performing daily outreach calls to clients.
FinPay LLC
Payment Specialist
02.2021 - 05.2021
Job overview
- Facilitated financial conversations with clients, reviewing insurance benefits and explaining billing and claims process.
- Enrolled clients in interest free payment plans by negotiating down payments and payment plan terms.
- Payment Specialist for two out-patient facilities, communicated directly with billing managers and admissions department coordinators regarding payment collections and new enrollments.
- Processed 80-100 payment transactions weekly and reported data for KPI reports.
- Recognized by name in 8 customer surveys for being thorough, kind and helpful.
New Day Family Success Center
Community Engagement Intern
05.2020 - 08.2020
Job overview
- Analyzed community member’s survey data to promote community engagement.
- Advertised virtual community events in Galloway patriot, AC press, Eventbrite, Facebook, Instagram, and company's monthly newsletter.
- Maintained updated list of COVID-19 educational and community resources on agency’s website.
Education
Stockton University
Bachelor of Science from Business Studies, Finance
12.2020
University Overview
Skills
- Data Entry and Maintenance
- Microsoft Applications
- Quality Assessments
- Client Relations Skills
- Process Improvement
- Reports and Documentation
Accomplishments
Accomplishments
- Intuit Bookkeeping Basics Course - Completed, April 2023.
- Intuit Academy Bookkeeping Exam - Passed, May 2023.
Timeline
Consumer Advocate
AtlantiCare Behavioral Health
10.2021 - Current
Payment Specialist
FinPay LLC
02.2021 - 05.2021
Community Engagement Intern
New Day Family Success Center
05.2020 - 08.2020
Stockton University
Bachelor of Science from Business Studies, Finance
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