Antone J. Lopes
Providence
Summary
Dynamic professional with a proven track record, excelling in safety compliance and consumer advocacy. Adept at problem-solving and time management, I effectively communicate with clients to ensure timely vehicle delivery. Recognized for leadership and teamwork efforts, a seasoned consumer advocate with broad experience in consumer rights protection. Strengths include proficiency in dispute resolution, policy development, and communication skills.
Overview
6
6
years of professional experience
Work History
Consumer Advocate
Carvana
Norfolk
11.2023 - Current
- Ensured all safety protocols were followed during loading and unloading of vehicles.
- Provided exceptional customer service throughout entire process from pickup to delivery.
- Transported vehicles from the dealership to customer locations in a timely and safe manner.
- Communicated with customers regarding estimated delivery times and any changes that may occur due to traffic or weather conditions.
Event Coordinator
Quality Rentals
Pawtucket
04.2020 - 11.2023
- Assisted in troubleshooting any issues that arose during the course of an event.
- Provided excellent customer service by responding promptly to event inquiries.
- Arranged the availability of audio-visual equipment, transportation, and displays for various types of events.
- Collaborated closely with clients throughout entire planning process ensuring expectations are met or exceeded.
Shift Supervisor
Lasalle Bakery
Providence
05.2019 - 06.2021
- Trained new employees on company policies and procedures.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Education
High School Diploma -
Providence Place Academy
Providence, RI06-2003
Skills
- Problem solving
- Safety compliance
- Time management
- Assertiveness
- Teamwork and collaboration
- Team leadership
- Professionalism
- Interpersonal communication
Timeline
Consumer Advocate
Carvana
11.2023 - Current
Event Coordinator
Quality Rentals
04.2020 - 11.2023
Shift Supervisor
Lasalle Bakery
05.2019 - 06.2021
High School Diploma -
Providence Place Academy
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