Emily Clayton
St. Petersburg,FL
Summary
Highly organized and motivated professional with strong leadership, time management, and problem-solving skills. Experienced in team supervision, employee training, customer service, and conflict resolution. Adept at managing operations in fast-paced environments and ensuring compliance with company and safety standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Training Director
Chick-fil-A
02.2024 - Current
- Create and manage schedules aligned with labor goals.
- Oversee and maintain companywide food safety compliance.
- Lead training for 30–40 employees per month.
- Developed and implemented a new orientation platform.
- Supervise a team of 20 trainers ensuring quality and accountability.
Supervisor
Chick-fil-A
06.2022 - 02.2024
- Managed team members and ensured compliance with labor laws.
- Achieved company-wide sales and performance goals.
- Completed end-of-day reports and next-day preparation.
Team Member
Chick-fil-A
06.2020 - 06.2022
- Provided accurate menu recommendations.
- Resolved customer concerns with consistent satisfaction.
Education
Diploma -
Northeast High School
Skills
- Team Leadership & Staff Development
- Training & Onboarding
- Conflict Resolution & Customer Relations
- Time Management & Multitasking
- Organizational Management
- Labor Law Awareness (Minors)
- Food Safety Compliance
- Managerial & Administrative Experience
Certification
- ServSafe Food Safety Certification
- Accredited by the American National Standards Institute Conference for Food Protection.
Timeline
Training Director
Chick-fil-A
02.2024 - Current
Supervisor
Chick-fil-A
06.2022 - 02.2024
Team Member
Chick-fil-A
06.2020 - 06.2022
Diploma -
Northeast High School