Emily Cohut
Monroe,GA
Summary
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Strong work ethic and devoted to giving exceptional customer service.
Overview
9
9
years of professional experience
Work History
Teller
MidFirst Bank
Anthem, AZ
10.2022 - 06.2024
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
- Assisted customers in opening new accounts and completing required paperwork.
- Answered customer inquiries regarding bank products and services.
- Explained account information to customers in detail as needed.
- Cross-sold additional bank products when applicable to meet customer needs.
- Maintained confidentiality of all customer records and information according to company policies.
- Explained the features of various banking products available to customers.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Built and maintained client relationships through quality, personalized interactions.
- Delivered exceptional service to customers in person or over telephone.
Front Desk Receptionist
Arizona's Golden Care
Phoenix, AZ
11.2019 - 09.2022
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Monitored visitor access control systems including issuing identification badges when necessary.
- Updated customer information in databases regularly to ensure accuracy of records.
- Showed off dining areas, pool, spa, and fitness center to prospective and current guests.
Sales Associate
Pacsun
Anthem, AZ
10.2017 - 08.2019
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
Volunteer Team Member
Dreamchaser Horse Rescue & Rehabilitation
New River, AZ
11.2015 - 09.2017
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Answered phone calls regarding inquiries about products or services.
- Provide care for each horse including food, water, bathing, and stall cleaning
Education
Some College (No Degree) - Accounting And Business Management
Grand Canyon University
Phoenix, AZSkills
- Customer Relationship Building
- Drawer balancing
- Banking
- Excellent communication skills
- Sales expertise
- Exceptional customer service
- Rapid 10-key data entry
- Product Sales
- Customer Needs Assessment
- Client Account Management
Affiliations
- volunteering at animal shelters
- hiking/exploring north Georgia
- fostering dogs and cats
- gardening
- studying new languages
Languages
Romanian
Professional
spanish
Limited
French
Elementary
References
References available upon request.
Timeline
Teller
MidFirst Bank
10.2022 - 06.2024
Front Desk Receptionist
Arizona's Golden Care
11.2019 - 09.2022
Sales Associate
Pacsun
10.2017 - 08.2019
Volunteer Team Member
Dreamchaser Horse Rescue & Rehabilitation
11.2015 - 09.2017
Some College (No Degree) - Accounting And Business Management
Grand Canyon University