Emily Collier
Santa Cruz,CA
Summary
Dedicated Client Relationship Manager with almost 15 years of experience in cooperate catering. Skilled in identifying customer needs, implementing effective strategies, and delivering exceptional customer service
Overview
15
15
years of professional experience
Work History
Catering Manager
Jillbee Delivers
01.2020 - Current
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Handled catering scheduling, ordered food and planned events.
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Worked with chefs to plan menus according to client needs and budgets.
Client Relationship Manager
Jillbee Delivers
07.2016 - Current
- Addressed and resolved customer complaints and issues to improve satisfaction.
- Fostered customer trust by addressing concerns and needs using targeted problem-solving.
- Assessed client needs and developed plans to adequately address current and future objectives..
- Built relationships with customers and community to establish long-term business growth.
- Held weekly meetings to ensure proper planning and client satisfaction
Nutritional Manager
Jillbee Delivers
01.2015 - Current
- Provided daily nutritional, ingredient and allergen information for daily changing menus for all clients
- Became well versed in several nutritional programs
- Maintained exemplary knowledge of daily ingredient and allergen information
Executive Assistant to the President
Jillbee Delivers
11.2008 - Current
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Updated and maintained confidential databases and records.
- Handled incoming and outgoing mail, email and faxes.
- Assisted company President with all business and personal matters
Skills
- Food Allergies
- Waste Reduction
- Food Safety and Quality
- Food Consumption Estimates
- Member Services
Timeline
Catering Manager
Jillbee Delivers
01.2020 - Current
Client Relationship Manager
Jillbee Delivers
07.2016 - Current
Nutritional Manager
Jillbee Delivers
01.2015 - Current
Executive Assistant to the President
Jillbee Delivers
11.2008 - Current
Similar Profiles
Cecilia PrenticeCecilia Prentice
Director of Operations at Jillbee Delivers, Inc.Director of Operations at Jillbee Delivers, Inc.
Carlicia KernCarlicia Kern
Inside Sales Account Executive at Infinity DeliversInside Sales Account Executive at Infinity Delivers
Mark PerryMark Perry
NA at TC DeliversNA at TC Delivers
Nolan BoscowNolan Boscow
Business Process & Analysis Intern at Association Member Benefits AdvisorsBusiness Process & Analysis Intern at Association Member Benefits Advisors
Charlie ThielCharlie Thiel
Construction Assistant at RT Carpentry & Metal WorkConstruction Assistant at RT Carpentry & Metal Work