Emily Colson
Clerical
Pine Bluff,AR
Summary
An energetic, hardworking, self-motivated Service Operator who has more than 10 years experience contributing to the success of the company through operational and leadership skills. Demonstrated ability to apply root-cause analysis to resolve and prevent process upsets and issues. Strong document skills and proficient computer skills in Microsoft programs, operating systems, Elixer, Inventory, Shipping and Receiving Programs. Experienced in material handling, QA,and general maintenance. Looking to obtain a position as a goal-driven employee in a limitless opportunity organization, where I can maximize my attributes in an inspiring environment.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Service Operator
Evergreen Packaging
Pine Bluff, Ar
01.2012 - Current
- I worked on the Off-Machine Coater in the #1 complex for 10 yrs and Brown Stock Wash in the Pulp Mill for 9 months
- Always engaged in process improvements for better quality, time management, and production
- Reading and analyzing specifications, schedules, logs, test results, and laboratory recommendations to determine how to set equipment controls to produce the required quality and quantities of products
- Maintaining and repairing equipment, or reporting malfunctioning equipment to supervisors so that can be scheduled for maintenance repair
- Exchanging verbal and written information with other shifts, other operators, maintenance personnel, and supervisory personal regarding conditions affecting or problems being experienced towards safety, efficiency, equipment, process conditions, and product quality
- Operated overhead and Landel cranes, forklifts, and bobcats
- Experienced training and mentoring of other employees
Soy Division Operator
Riceland Foods
Stuttgart, Ar
01.2009 - 01.2012
- I worked in the Soy Division at Riceland Foods
- Helped in the process of loading trucks and railcars
- Operated and monitored soy bean meal system
- Maintaining daily production reports, audit logs, and collected samples for lab
- Properly operate weighing scale and record inspection measurements
- Clean and perform routine maintenance on equipment for standard operation following preventative maintenance guidelines and using approved tools
- Operated frontend loaders, bobcat, boom lift, and track engines.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Quality Control\Line Lead
Valley Plaiting
Conway, Ar
03.2007 - 05.2008
- I worked at Valley Plaiting a contracted company that chromed chairs and desk for Virco
- Responsible for ensuring the smooth running of the department, while ensuring that the department targets and production schedules are being met
- Monitored and examined each stage of the process of chrome plaiting, located defects quickly and proficiently and made or contacted appropriate personnel to make adjustments to reduce waste and costs
- Completed periodic line checks to determine compliance with production specifications
- Helped in routine maintenance
- Certified forklift driver and waste management., I worked at Valley Plaiting a contracted company that chromed chairs and desk for Virco
- Responsible for ensuring the smooth running of the department, while ensuring that the department targets and production schedules are being met
- Monitored and examined each stage of the process of chrome plaiting, located defects quickly and proficiently and made or contacted appropriate personnel to make adjustments to reduce waste and costs
- Completed periodic line checks to determine compliance with production specifications
- Helped in routine maintenance
- Certified forklift driver and waste management
Factory Production Worker
Staffmark
Conway, AR
12.2004 - 03.2007
- Participated in training sessions to enhance skills and knowledge.
- Monitored machinery to identify concerns, make corrections or report complex problems.
- Calibrated and repaired machinery and equipment.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Documented production information via daily system logs and discussed issues with management.
- Unloaded and loaded items from conveyors, machines and conveyances.
- Reviewed job specifications to determine appropriate setups for production runs.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Used equipment properly to avoid workplace hazards or injuries.
Customer Service Representative
Pine Bluff National Bank
Pine Bluff, AR
03.2003 - 05.2004
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Processed customer adjustments to maintain financial accounts.
Education
Associate of Applied Science -
Arkansas Tech University
Russellville, AR 01.2019 - Current
High School Diploma -
Pine Bluff High School
Pine Bluff, AR 05.2002 - 05.2003
Skills
Computer skills with solid knowledge of MS Office Programs
Demonstrated ability to lead, develop, and motivate peopleKnowledge of manufacturing equipment operations and supporting maintenance functionsBasic reasoning and critical thinking skillsUnderstand and interpret data while drawing logical conclusions based on available inputsProficient with backhoes, front end loader, boom lift, bobcat, dump trucks, sweepers, forklift, and overhead cranesTimeline
Associate of Applied Science -
Arkansas Tech University
01.2019 - Current
Service Operator
Evergreen Packaging
01.2012 - Current
Soy Division Operator
Riceland Foods
01.2009 - 01.2012
Quality Control\Line Lead
Valley Plaiting
03.2007 - 05.2008
Factory Production Worker
Staffmark
12.2004 - 03.2007
Customer Service Representative
Pine Bluff National Bank
03.2003 - 05.2004
High School Diploma -
Pine Bluff High School
05.2002 - 05.2003