Medical Receptionist with experience in Epic charting, referral coordination, and appointment scheduling. Strong attention to detail, professional communication, and HIPAA compliance support accurate records and smooth patient flow.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Medical Receptionist
SIH Medical Group
Carbondale, Illinois
11.2024 - Current
Answered incoming calls, responding to inquiries from patients and other medical offices.
Answered incoming calls, directing inquiries to nursing and billing teams to ensure timely responses.
Called patients to confirm appointments and gather necessary information for efficient check-in.
Prepared charts and organized records for daily patient visits.
Coordinated referrals and follow-up appointments with outside offices.
Maintained confidentiality while supporting smooth patient flow at SIH Medical Group.