Emily Cosenza

Cosmetics Brands (Anthony Skincare, Farsali, Christophe Robin, Perricone MD)

Various Retail Locations: Ulta, Bluemercury, Bloomingdale’s, Macy’s, Nordstrom, Sephora

• Represent leading cosmetic brands on the sales floor, acting as a brand ambassador to drive customer engagement and increase product awareness.
• Execute in-store promotions and sales initiatives to maximize sell-through and meet weekly sales targets.
• Deliver personalized customer service, educating clients on product benefits, usage techniques, and current trends to enhance the shopping experience.
• Collaborate with store management and beauty advisors to ensure optimal product placement and merchandising standards.
• Monitor inventory levels and communicate restocking needs to brand and store teams to avoid out-of-stocks.
• Provide real-time feedback to brands on consumer preferences, sales trends, and competitor activity.
• Train store staff on brand values, product knowledge, and promotional campaigns to support ongoing sales efforts.

• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Managed filing system, entered data and completed other clerical tasks.
• Liaised between clients and vendors and maintained effective lines of communication.
• Coordinated office operations, ensuring efficient workflow and communication across departments.

• Curated personalized styling experiences to enhance customer satisfaction and loyalty.
• Utilized knowledge of current trends and fashion history when creating custom looks for clients.
• Met and exceeded weekly and monthly sales metrics.
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Collaborated with team members to maintain an organized, visually appealing online catalog.
• Position was eliminated due to the COVID-19 pandemic.

• Attended monthly sales meetings and quarterly sales trainings.
• Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
• Organized in store merchandise racks and displays to promote and maintain visually appealing environments.
• Developed and maintained strong client relationships to drive account growth.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
• Met with existing buyers to review current styles and expand sales opportunities.

• Analyzed market trends and identified potential opportunities for growth.
• Created detailed financial reports, budgets, and projections to track performance.
• Assisted on accounts such as Barneys, Saks, Nordstrom and dozens of specialty stores across the northeast.
• Established relationships with key customers, providing personalized service and support.
• Created reports on performance metrics including revenue, profit margins, and conversion rates.
• Researched market trends to remain current with industry and competitor information.
• Participated in customer meetings and worked closely with team to resolve customer satisfaction issues.
• Managed day-to-day operations of the company's inventory system in order to maintain accurate records of stock levels.
• Suggested to stock up or below target quantity levels during foreseen price changes or supply uncertainties.