Summary
Overview
Work History
Education
Skills
Timeline
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Emily Cosgrove

Jacksonville

Summary

Dedicated bartender with exceptional customer service skills. Known for creating welcoming atmospheres and engaging with patrons to enhance their experience. Committed to maintaining cleanliness and efficiency in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Bartender

The Pour House Bar & Grill
Jacksonville, FL
03.2022 - 07.2026
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
  • Trained new bartenders on bar procedures, equipment operation, and customer interaction techniques.
  • Implemented inventory management practices to track supplies and minimize waste effectively.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bartender

Greybeard's Tavern
Jacksonville, FL
01.2022 - 03.2022
  • Engaged with customers to provide exceptional service, building rapport and enhancing guest experiences.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Kept bar presentable and well-stocked to meet customer needs.

Bartender

The Loop Grill
Syracuse, NY
03.2018 - 01.2022
  • Prepared and served a diverse range of beverages, ensuring high-quality presentation and taste.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained cleanliness and organization of bar area, adhering to health and safety regulations.

Bartender

The Easy Cafe
Syracuse, NY
05.2013 - 03.2017
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Enhanced customer experience with engaging conversations and personalized drink recommendations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

Bachelor of Science - Social Work

Syracuse University
Syracuse, NY
06-1998

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Cleanliness and hygiene
  • Customer service expertise
  • Handling difficult customers

Timeline

Bartender

The Pour House Bar & Grill
03.2022 - 07.2026

Bartender

Greybeard's Tavern
01.2022 - 03.2022

Bartender

The Loop Grill
03.2018 - 01.2022

Bartender

The Easy Cafe
05.2013 - 03.2017

Bachelor of Science - Social Work

Syracuse University