Emily Cox
Los Angeles,CA
Summary
Dedicated recent college graduate that's proficient in collaborating within multidisciplinary teams. Demonstrates exceptional communications skills, with a commitment to providing empathetic and efficient support to patients. Eager to apply academic knowledge and practical training to contribute to a dedicated healthcare team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Lead
Tea Bar And Fusion Cafe
11.2021 - 08.2022
- Greeting guests, preparing and serving beverages/food, and handling payment
- Training, coaching, and developing team members
- Holding team members accountable for individual responsibilities
- Assisting the General Manager (GM) and Assistant General Manager (AGM) with administrative activities
- Addressed and resolved any challenges that arose in the manager's absence, as well as facilitated objectives from management to team members
Resort Associate
Base Camp Hospitality
07.2020 - 09.2020
- Welcomed customers, offered assistance and answered questions by providing rates, terms, and conditions of rental
- Evaluated stressful search and rescue situations and communicated information to rangers.
- Organized vehicle inventory, conducted thorough inspections of vehicles prior to renting, ensuring safety and cleanliness standards were met.
- Resolved billing disputes or discrepancies, providing excellent customer service and prompt resolution.
Physical Therapy Aide
Marquis Shasta Post Acute Rehab
10.2019 - 03.2020
- Maintained office and therapy equipment by cleaning and organizing
- Helped transport residents from bed to rehab gym
- Greeted and interacted with visitors
- Coordinated with physical therapist to provide patient with best possible care.
Education
Bachelor of Arts - Biology
University of California, Santa Barbara
Goleta, CA06.2024
Skills
- Staff Development and Training
- Problem-Solving
- Patient and Empathetic
- Friendly, Positive Attitude
- Collaborative Team Player
- Patient Assistence
Certification
- CPR/BLS Certified (2024)
- EMT-National Registry of Emergency Medical Technicians (2024)
Leadership Experience/ Community Involvement
- Camp One Safe Place Counselor: Provided mentorship and emotional support to a group of young girls affected by domestic violence, abuse, and sexual assault.
- Community Creek Clean Up: Assisted with debris removal and restoration activities following the Carr Fire, contributing to the rehabilitation of burnt areas.
Timeline
Operations Lead
Tea Bar And Fusion Cafe
11.2021 - 08.2022
Resort Associate
Base Camp Hospitality
07.2020 - 09.2020
Physical Therapy Aide
Marquis Shasta Post Acute Rehab
10.2019 - 03.2020
Bachelor of Arts - Biology
University of California, Santa Barbara
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