Emily Cramer
DuBois,PA
Summary
Dependable, driven individual, looking for the start of a career. Willing to learn anything necessary, and always willing to help.
Overview
4
4
years of professional experience
Work History
Manager
Family Dollar
Dubois, PA
12.2022 - 05.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Entered time and attendance logs in preparation for payroll.
Server
Fortworth Restaurant
Dubois, PA
09.2022 - 12.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
Cook
Z's Sub Station
Dubois, PA
03.2022 - 09.2022
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Wrapped, dated and labeled food items in storage for safety and freshness.
Deli Clerk
Walmart
Dubois, PA
08.2021 - 03.2022
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Assisted customers with selecting products from the deli case or menu board.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
Pharmacy Technician
FortworthShankels
Dubois, PA
03.2019 - 08.2021
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Received payment from customers and processed credit card transactions when necessary.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Organized work areas so that everything was easily accessible when needed.
Education
Associate of Science - Paralegal Studies
Everest University
Online03.2015
Associate of Applied Science - Healthcare Administration
IMBC
Pittsburgh, PASkills
- Marketing
- Staff Management
- Team Leadership
- Customer Service
- Food Handling
- Medication Dispensing
- Labeling Prescriptions
- Stocking Shelves
Timeline
Manager
Family Dollar
12.2022 - 05.2023
Server
Fortworth Restaurant
09.2022 - 12.2022
Cook
Z's Sub Station
03.2022 - 09.2022
Deli Clerk
Walmart
08.2021 - 03.2022
Pharmacy Technician
FortworthShankels
03.2019 - 08.2021
Associate of Science - Paralegal Studies
Everest University
Associate of Applied Science - Healthcare Administration
IMBC