Summary
Overview
Work History
Education
Skills
Timeline
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Emily Dahla

Boise,ID

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Manager

Palm Beach Tan
07.2023 - Current
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Launched quality assurance practices for each phase of development
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Hairstylist

Lunatic Fringe Salon
09.2021 - 07.2023
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Educated customers on products to maximize benefits.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Increased salon revenue by upselling products and additional treatments during appointments.

Barista

Dutch Bros
08.2018 - 09.2021
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Promoted additional items with beverages, increasing store sales.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.

Education

Bachelor of Arts - Communications

Boise State University
Boise, ID
12.2024

Skills

  • Brand Management
  • Emergency Response
  • Lead Generation
  • Team Development
  • Employee Coaching and Mentoring
  • Sales management
  • Hiring and Training

Timeline

Manager

Palm Beach Tan
07.2023 - Current

Hairstylist

Lunatic Fringe Salon
09.2021 - 07.2023

Barista

Dutch Bros
08.2018 - 09.2021

Bachelor of Arts - Communications

Boise State University

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Emily Dahla