Amanda Oberhauser
Perrysburg,Ohio
Summary
Reliable Manager demonstrating high level of ownership and initiative. Always proud to embody a sense-of-service mentality to find fulfillment in career through promoting community. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development.
Overview
13
13
years of professional experience
Work History
Manager
Beer Barrel Pizza & Grill
Maumee, OH
08.2022 - 02.2024
- Enforced customer service standards and resolved customer problems to uphold quality service..
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Conducted quality, timely performance feedback and performance appraisals.
- Minimized staff turnover through appropriate selection, orientation and training.
- Ensured compliance with all applicable laws, regulations, industry standards.
Manager
Fricker's
Bowling Green, OH
10.2014 - 08.2022
- Provided leadership during times of organizational change or crisis situations.
- Trained employees on additional job positions to maintain coverage of roles.
- Established processes to ensure efficient workflow throughout the organization.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Created monthly reports for senior management summarizing operational performance metrics.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Organized special events such as conferences or training sessions for employees.
- Analyzed business performance data and forecasted business results for upper management.
General Manager
Sonic
Oregon, OH
05.2011 - 10.2014
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Education
High School Diploma -
Rogers High School
Toledo, OH01-2005
Some College (No Degree) - Fine Arts
Owens Community College
Perrysburg, OHSome College (No Degree) - Fine Arts
Bowling Green State University
Bowling Green, OHSkills
- Operations Management
- Policy Implementation
- Brand Management
- Performance Evaluations
- Schedule Preparation
- Complex Problem-Solving
- Time Management
- Team Leadership
- Budget Control
- Staff Management
- Staff Training and Development
- TIPS Certified and Past Proctor
- Serve Safe Certified
- Proven Sales Record
- Labor and Food Cost Control
- Brand Standards Promotion
- Employee Retention
- Customer-Oriented
References
References available upon request.
Timeline
Manager
Beer Barrel Pizza & Grill
08.2022 - 02.2024
Manager
Fricker's
10.2014 - 08.2022
General Manager
Sonic
05.2011 - 10.2014
High School Diploma -
Rogers High School
Some College (No Degree) - Fine Arts
Owens Community College
Some College (No Degree) - Fine Arts
Bowling Green State University