Emily Daugherty
Leesburg,VA
Summary
Dependable, devoted, and passionate boutique fitness manager with 5+ years in the Fitness Industry. Proven expertise in successful fitness center operations and customer retention. Skilled in Interpersonal communtications, and social media marketing to help with lead generation. I excel at fostering community through personalized engagement. Committed to creating a welcoming environment, a safe place, and tending to any customers needs fitness wise and not.
Overview
5
5
years of professional experience
Work History
Studio Manager
HOTWORX
Ashburn Farm, VA
08.2022 - Current
- Provide instruction for using the facility
- General cleaning, inventory, and maintenance
- Solve customer challenges by thorough consultation, positive reinforcement, SMART goal setting, etc
- Operate Point of Sale
- Payment processing
- Track sales and customer data
- Customer relationship management
- Train new employees
- Social Media Marketing through Instagram, and Tiktok
- Suggestive and Consultative Selling
- Keep a fun, friendly, peaceful environment to ensure comfortability and sense of community
Sales Associate
OrangeTheory Fitness
Sterling, VA
06.2020 - 07.2022
- Drove sales through engagement with customers using a personalized approach and sharing service knowledge
- Provided accountability
- Performed thorough consultations to understand a customer's needs, goals, availability, relevant history to effectively tailor their services
- Provided positive interactions and first impressions to welcome new, potential, and existing customers
- Helped maintain a fun yet professional work environment
- Performed cleaning tasks, keeping studio clean and organized
Education
High School Diploma -
Potomac Falls High School
Potomac Falls, VA06-2022
Skills
- Communication
- Interpersonal skills
- Sales (Retail/service-based)
- Consultative selling
- Marketing/Social Media
- Point of sale system operations
- Time Management
- New Hire Training
- Easily Adaptable
- Customer Retention
Timeline
Studio Manager
HOTWORX
08.2022 - Current
Sales Associate
OrangeTheory Fitness
06.2020 - 07.2022
High School Diploma -
Potomac Falls High School
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