Achieved CargoWise certification and operated import specialist responsibilities within fast-paced, process-driven environments emphasizing documentation accuracy, shipment data integrity, and organized operational records.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Import Specialist
Trans-Overseas Corporation
12.2025 - Current
Enter and update shipment information in CargoWise while maintaining accurate, organized operational records.
Prepare import/export and customs documentation using shipment details and established procedures.
Track freight movement and communicate timely status updates to support coordination throughout the shipment process.
Follow detailed workflows and accuracy requirements while managing time-sensitive shipment information.
Administrative Assistant
City of Wayne Department of Public Works
04.2025 - 05.2025
Used BS&A; Software to create purchase orders and perform utility, general ledger, and accounts payable lookups in support of municipal operations.
Assisted residents and vendors by phone and in person, researched information, and communicated clear next steps.
Maintained department records and filing systems and prepared documents using Microsoft Word and Excel.
Answered a multi-line phone system, directed calls, and recorded accurate messages for department staff.
Team Member | Usher | Concessions
Emagine Canton
02.2022 - 03.2024
Delivered front-line guest service, processed orders and payments, and responded to questions in a busy environment.
Worked collaboratively while following food-safety, sanitation, and facility procedures.
Education
Media Production And Health Occupations Coursework
William D. Ford Career Technical Center
Westland, MI
06.2023
Diploma -
Wayne Memorial High School
Wayne, MI
06.2023
Skills
Utilized Cargowise, BS&A Software, Microsoft Word, and Excel to support daily operations
Assisted in shipment tracking, data entry, and records management tasks
Supported compliance with import/export and customs documentation processes
Handled calls and in-person interactions to address complaints, answer questions, and maintain service quality
Personal Information
Title: OPERATIONS | DOCUMENTATION | CUSTOMER SERVICE | PROCESS-DRIVEN WORK
Certification
CargoWise Certified Operator
Timeline
Import Specialist
Trans-Overseas Corporation
12.2025 - Current
Administrative Assistant
City of Wayne Department of Public Works
04.2025 - 05.2025
Team Member | Usher | Concessions
Emagine Canton
02.2022 - 03.2024
Media Production And Health Occupations Coursework