EMILY DEATON
Arlington,TX
Summary
Ambitious Pilot Ladder Assist's Assistant with All-Lines Adjuster License and Xactimate expertise. Proven ability to multitask effectively while managing daily office duties and writing insurance supplements promptly. Recognized for strong organizational skills and fostering positive client relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pilot Claims Ladder Assist's Assistant
Keith Cothron
03.2018 - Current
- Streamlined roof inspections by inputting damage data into Pilot Catastrophe Software.
- Marked roof damage on Eagle View photos, sending completed forms to claims departments.
- Coordinated inspection schedules with multiple Outside Adjusters for efficient claims processing.
- Generated and submitted weekly invoices to Pilot, ensuring timely billing every Thursday.
- Reviewed Xactimate notifications daily, addressing Allstate Insurance supplement requirements.
- Resolved discrepancies by communicating with homeowners and contractors regarding damage estimates.
Estimate Writer for Catastrophe Adjuster
Citizens Property Insurance Corporation
09.2017 - 12.2017
- Processed high claim volumes during Hurricane Irma, ensuring accurate damage documentation.
- Submitted claims to Citizens desk adjuster while adhering to strict deadlines.
- Coordinated daily inspections between homeowners and outside adjusters for efficient claims.
- Resolved homeowner inquiries about policy limits and covered damages effectively.
- Managed billing for each claim and submitted weekly invoices accurately.
Education
Level 1 & 2 Xactimate Certification -
Verisk Xactimate Training Course
Online05.2025
Texas All-Lines License - Insurance
The Adjuster School, Instructor Eric Thomas
11-2025
Skills
- Texas All-Lines License
- Xactimate Level 1&2 Certification
- Microsoft Office
- Excellent Organization
- Interpersonal Communication
- Driven
- Excellent at Time Management
- Ability to Multitask
- Detail Oriented
- Problem Solving
Certification
Xactimate Level 1 & 2
Timeline
Pilot Claims Ladder Assist's Assistant
Keith Cothron
03.2018 - Current
Estimate Writer for Catastrophe Adjuster
Citizens Property Insurance Corporation
09.2017 - 12.2017
Level 1 & 2 Xactimate Certification -
Verisk Xactimate Training Course
Texas All-Lines License - Insurance
The Adjuster School, Instructor Eric Thomas