Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Burris

Rockwall,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Insurance Claims Specialist

Chubb
02.2022 - Current
  • Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
  • Strengthened client relationships by providing clear communication throughout the claims process, ensuring all parties were well-informed of progress and outcomes.
  • Enhanced customer satisfaction by efficiently managing insurance claims processes and providing timely resolutions.
  • Evaluated and settled complex insurance claims in strict timeframes.
  • Increased productivity by streamlining claim processing procedures and implementing time-saving technologies.
  • Coordinated with external adjusters and experts to obtain accurate assessments for specialized claims.
  • Posted payments to accounts and maintained records.

Realtor

Fathom Realty
09.2009 - Current
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
  • Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
  • Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
  • Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
  • Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
  • Negotiated, facilitated, and managed real estate transactions.

Education

High School Diploma -

Hillcrest High School
Dallas, TX
06.2003

Skills

Client Relations

Contract Negotiation

Strong negotiation skills

Tech-savvy mindset

Market Research

Social Media Marketing

Staff Management

Strong organizational skills

Highly Professional

Texas Association of Realtors

Claims Processing

All Lines Claims Adjuster License

Database Management

Customer service and support

Computer Skills

Certification

  • Real Estate Salesperson License - Texas Real Estate Commission.
  • National Association of REALTORS® (NAR) Membership - National Association of Realtors.
  • All lines Claims Adjuster License

Timeline

Insurance Claims Specialist

Chubb
02.2022 - Current

Realtor

Fathom Realty
09.2009 - Current

High School Diploma -

Hillcrest High School

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Victoria Burris