Emily DeVoe
Des Moines,IA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Comfortable team leader.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician Telepharmacy Manager
Medicap Pharmacy
11.2023 - Current
- Manage the day-to-day operations of telepharmacy services, ensuring smooth functionality and integration with existing healthcare systems.
- Implement and maintain telepharmacy software and hardware. Troubleshoot technical issues and work with IT to ensure reliable service.
- Oversee the telepharmacy budget, including managing expenses and resources. Ensure cost-effective operations while maintaining high service quality
- Hire, train, and supervise telepharmacy staff. Ensure staff are compliant with relevant regulations and standards.
Pharmacy Technician
Medicap Pharmacies
10.2022 - Current
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Managed opening and closing duties for pharmacy.
- Set up and modified patient profiles to include current medications and insurance details.
Pharmacy Technician
Darnall Army Medical Center
09.2021 - 10.2022
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Pharmacy Technician
Walmart
08.2018 - 09.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted RPH by giving Covid-19 and Influenza vaccinations.
Education
Pharmacy Technician Training - Pharmacy Technician
Central Texas College
02.2018
High School Diploma -
Indianola High School
Indianola, IA2011
Skills
- Patient Confidentiality
- Preparing Bubble Packs
- Proper Labeling Procedures
- FDA Drug Safety Guidelines
- Ordering and Stocking Medications
- Active Listening
Certification
- Certified Pharmacy Technician (CPhT)- PTCB
Timeline
Certified Pharmacy Technician Telepharmacy Manager
Medicap Pharmacy
11.2023 - Current
Pharmacy Technician
Medicap Pharmacies
10.2022 - Current
Pharmacy Technician
Darnall Army Medical Center
09.2021 - 10.2022
Pharmacy Technician
Walmart
08.2018 - 09.2021
Pharmacy Technician Training - Pharmacy Technician
Central Texas College
High School Diploma -
Indianola High School
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