Emily Doucette
Riverview,FL
Summary
Seasoned Inventory Control Specialist bringing expertise in receiving, storage and document management. Gifted communicator and problem-solver experienced in completing audits and submitting reports. Keeps inventory current and at optimal levels.
Overview
18
18
years of professional experience
Work History
Administrative Coordinator
Coca-Cola
Tampa, FL
07.2025 - Current
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Procurement & Invoicing: Create purchase orders, order stock and non-stock parts, process vendor invoices, and submit them for payment.
- Data Management : Enter and update asset information, location, and status in CONA, and manage license/registration details.
- Work Order Management: Code and manage work orders for assigned facilities daily in the CONA system.
- Vendor & Shop Support: Greet vendors, receive parts, assist technicians with service calls, and order shop supplies.
- Reporting: Run and distribute reports (e.g., PM, labor productivity) using CONA and Excel.
Inventory Control Specialist
Bass Pro Shops
Tampa, FL
10.2019 - Current
- Streamlined inventory management processes by implementing advanced tracking systems and conducting regular audits.
- Reduced stock discrepancies by diligently monitoring inventory levels and collaborating with warehouse staff to address discrepancies.
- Assisted in reducing excess inventory through accurate forecasting, demand planning, and close collaboration with the sales team.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Unloaded shipments, reviewed merchandise.
- Developed and implemented inventory management strategies for improved stock flow.
- Performed data entry.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.
Customer Service Manager
Winn Dixie
Brandon, FL
06.2008 - 05.2019
- Provide outstanding customer service.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
Education
High School Diploma. -
Bloomingdale High School
Valrico, FL05.2009
Skills
- Computer Tracking
- Handheld Scanner Operation
- Discrepancy Resolution
- Report Preparation
- Forklift Operation
- Cycle Counting
- Records Management
- Attention to detail
- Customer service
- Inventory management
Accomplishments
Since being with Bass Pro Shops I have won Employee of the month as well as Employee of the year. The company flies me out to different locations to train and assist with grand openings. The company also flies employees to our location to be trained by me.
Timeline
Administrative Coordinator
Coca-Cola
07.2025 - Current
Inventory Control Specialist
Bass Pro Shops
10.2019 - Current
Customer Service Manager
Winn Dixie
06.2008 - 05.2019
High School Diploma. -
Bloomingdale High School