Emily Driggers

As a Customer Service Representative, it’s my duty to assist customers in making transactions such as but not limited to, Sending money Via. Moneygram and/or western union, cashing checks, depositing money on cards, etc.

As a Checkout Team Associate, it’s my job to fulfill customer demands and be able to multitask and take instructions to do my job fast and effectively..

• Performed bathing and drying procedures for various dog breeds to maintain hygiene and coat health.
• Utilized grooming tools such as clippers, scissors, and brushes to achieve desired styles.
• Explored new grooming techniques to enhance service quality and client satisfaction.
• Provided excellent customer service by communicating effectively with pet owners regarding care needs.
• Assisted in maintaining cleanliness of grooming station to ensure a safe environment for pets.
• Developed individualized grooming plans based on specific breed requirements and owner preferences.
• Trained junior groomers on best practices for handling dogs during grooming sessions.

• Assisted in daily store operations, ensuring optimal inventory levels and product availability.
• Operated cash register accurately, processing transactions efficiently for customer satisfaction.
• Maintained store cleanliness and organization, enhancing overall shopping experience for customers.
• Trained new employees on company policies and operational procedures to foster team productivity.
• Collaborated with management to implement loss prevention strategies, reducing shrinkage incidents effectively.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly for improved loyalty.
• Stored security alarm codes and keys and made routine code changes.