Emily Dunn-Hulett
Phoenix,NY
Summary
Reliable and adaptable team leader with experience in account management and security operations. Known for excellent problem-solving skills and a focus on project alignment, ensuring client expectations are consistently met.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Account Manager
GardaWorld Security
11.2025 - Current
- Supported account management activities, ensuring timely communication with clients and stakeholders.
- Assisted in developing client proposals and presentations to enhance service delivery.
- Coordinated project timelines and deliverables, maintaining alignment with client expectations.
- Executed routine administrative tasks, streamlining operations for efficiency.
- Analyzed client feedback to identify areas for service improvement and innovation.
Security Shift Supervisor
GardaWorld Security
04.2024 - 11.2025
- Collaborated with law enforcement and emergency services during incidents as needed.
- Monitored surveillance systems, analyzing footage for suspicious activity or breaches.
- Ensured compliance with company policies and legal regulations related to security operations.
- Provided exceptional customer service by addressing visitor inquiries and concerns promptly.
- Ensured a high level of customer satisfaction by addressing concerns promptly and professionally.
Volunteer Firefighter
Moyers Corners Fire Department
08.2021 - 11.2024
- Responded to emergency calls, providing timely firefighting and rescue services.
- Conducted fire prevention inspections, educating the community on safety practices.
- Operated firefighting equipment and tools, ensuring readiness for emergency situations.
- Collaborated with team members during training drills to enhance operational efficiency.
Security Shift Supervisor
Securitas Security Services USA
12.2023 - 03.2024
- Supervised security personnel during shifts to ensure adherence to protocols and procedures.
- Conducted regular patrols to monitor premises and identify potential security risks.
- Assisted in training new staff on safety standards and emergency response protocols.
- Managed incident reports, documenting security breaches and coordinating responses effectively.
- Resolved conflicts among team members swiftly, maintaining a harmonious work environment conducive to productivity.
Security Officer
Securitas Security Services USA
06.2023 - 11.2023
- Location- Crouse Commonwealth (drug and alcohol rehab facility)
- Monitored premises to ensure safety and security protocols were consistently followed.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to alarms and emergencies, ensuring swift resolution of incidents.
- Maintained detailed logs of daily activities and incidents for review by management.
- Provided excellent customer service while interacting with visitors and employees on-site.
Education
High School Diploma -
John C Birdlebough High School
Phoenix, NY06-2023
Public Safety And Justice -
CITI Boces
Oswego, NY06-2023
Skills
- Time management
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Team leadership
- Decision-making
- Adaptability and flexibility
Certification
CPR Certified.
Active Guard Card
Timeline
Assistant Account Manager
GardaWorld Security
11.2025 - Current
Security Shift Supervisor
GardaWorld Security
04.2024 - 11.2025
Security Shift Supervisor
Securitas Security Services USA
12.2023 - 03.2024
Security Officer
Securitas Security Services USA
06.2023 - 11.2023
Volunteer Firefighter
Moyers Corners Fire Department
08.2021 - 11.2024
High School Diploma -
John C Birdlebough High School
Public Safety And Justice -
CITI Boces