Emily El-Ayache
Spokane,WA
Summary
(BIBLIOPHILE)
Passionate about books, literature, and creating welcoming environments where people feel comfortable and understood. Adaptable and people-focused professional with experience in customer service, sales, dispatching, food service, and logistics. Strong communication skills, fast learner, highly organized, and experienced working in fast-paced settings while maintaining professionalism and attention to detail. Seeking opportunities that combine customer connection, creativity, organization, and a love for reading and learning.
Overview
4
4
years of professional experience
Work History
Bartender, Server & Cook
Trailbreaker Cider
Spokane, WA
06.2025 - Current
- Provide friendly and attentive customer service in a high-volume hospitality environment
- Assist with food preparation, kitchen operations, and maintaining cleanliness standards
- Support and lead staff to ensure efficient service and positive guest experiences
- Handle multitasking during busy shifts while maintaining professionalism and teamwork
Door-to-Door Sales Representative
TDS Fiber
Spokane, WA
03.2025 - 06.2025
- Educated customers about fiber internet, television, and home phone services and promotions
- Built strong communication and persuasion skills through face-to-face and over the phone sales interactions
- Developed confidence handling objections and creating positive customer experiences
- Worked independently while consistently meeting performance expectations
Residential Dispatcher
Sturm Heating & Cooling
Spokane, WA
01.2024 - 01.2025
- Coordinated technician schedules and managed customer appointments
- Communicated with homeowners and commercial contractors regarding service timelines and updates
- Handled high call volumes while remaining organized and professional
- Assisted in improving workflow efficiency and customer satisfaction
Warehouse Associate & Delivery Driver
Amazon
Spokane, WA
01.2022 - 01.2024
- Managed package sorting, inventory handling, and delivery operations
- Maintained efficiency and accuracy in fast-paced warehouse environments
- Delivered packages safely and on schedule while providing professional customer interactions
- Demonstrated reliability, adaptability, and strong work ethic across multiple roles
Education
High School Diploma - undefined
Lewis & Clark High School
Skills
- Customer Service & Relationship Building
- Strong Written & Verbal Communication
- Sales & Persuasion
- Organization & Time Management
- Problem Solving Under Pressure
- Multitasking in Fast-Paced Environments
- Team Collaboration
- Scheduling & Dispatch Coordination
- Food Service & Hospitality
- Cash Handling & POS Systems
- Attention to Detail
- Adaptability & Quick Learning
- Independent Work Ethic
- Book Knowledge & Literary Enthusiasm
- Professional Phone & Email Communication
Additional Strengths
- Passionate lifelong reader with strong interest in literature and learning
- Empathetic, dependable, and easy to work with
- Enjoy helping people feel comfortable and understood
- Creative thinker with strong interpersonal awareness
- Comfortable working independently or as part of a team
Hobbies
Reading Cooking/Baling
Writing Dancing
Hiking Learning new skills
Yoga/Pilates
Time with friends/family
Timeline
Bartender, Server & Cook
Trailbreaker Cider
06.2025 - Current
Door-to-Door Sales Representative
TDS Fiber
03.2025 - 06.2025
Residential Dispatcher
Sturm Heating & Cooling
01.2024 - 01.2025
Warehouse Associate & Delivery Driver
Amazon
01.2022 - 01.2024
High School Diploma - undefined
Lewis & Clark High School