Summary
Overview
Work History
Education
Skills
Timeline
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Emily Eller

Trinity,NC

Summary

Dynamic professional with a proven track record at Pizza Inn, adept in problem-solving and exceptional customer service. Leveraged strong work ethic and decision-making abilities to enhance team performance and customer satisfaction. Skilled in cash handling and file organization, consistently maintaining confidentiality and surpassing employer expectations.

Overview

4
4
years of professional experience

Work History

Shift Manager

Pizza Inn
04.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Server

Brewskies
05.2022 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Filing Assistant

Randolph County Courthouse
08.2022 - 01.2023
  • Maintained confidential records securely, adhering to company policies and legal requirements.
  • Reduced errors in file management by consistently double-checking and verifying data entry.
  • Contributed to a well-organized office environment by keeping filing cabinets clean and clutterfree.

Server

Huddle House
06.2021 - 05.2022
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

No Degree -

Randolph County Community College
Asheboro, NC

High School Diploma -

Southwestern Randolph High School
Asheboro, NC
06-2021

Skills

  • Cash handling
  • Strong work ethic
  • Decision-making
  • File organization
  • Professional appearance
  • Scanning documents
  • Deadline oriented
  • Exceptional customer service
  • Hospitality service expertise
  • Confidentiality

Timeline

Shift Manager

Pizza Inn
04.2024 - Current

Filing Assistant

Randolph County Courthouse
08.2022 - 01.2023

Server

Brewskies
05.2022 - 05.2024

Server

Huddle House
06.2021 - 05.2022

No Degree -

Randolph County Community College

High School Diploma -

Southwestern Randolph High School

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Emily Eller