Emily Ellerton
Summary
Professional in customer service with track record of delivering high standards of hospitality in busy restaurant settings. Consistently maintained welcoming atmosphere and effectively managed tables to ensure smooth operations. Valued for strong teamwork and ability to adapt to changing demands while focusing on customer satisfaction and efficiency.
Overview
5
5
years of professional experience
Work History
Dog Sitter
None
07.2020 - Current
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
- Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
Hostess/Waitress
Square Root Restaurant
02.2022 - 01.2025
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Completed daily side work and opening and closing duties without fail.
Dishwasher/Food Preparation Worker
Gwynn Valley Camp
06.2021 - 08.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
High School Diploma -
Brevard High School
Brevard, NC06-2025
Skills
- Customer service
- Effective multitasking
- Interactive communication skills
- Guest complaint resolution
- Safe food handling
- Cleaning and sanitation
- Payment processing
- Time management
- Fast-paced environment
Timeline
Hostess/Waitress
Square Root Restaurant
02.2022 - 01.2025
Dishwasher/Food Preparation Worker
Gwynn Valley Camp
06.2021 - 08.2021
Dog Sitter
None
07.2020 - Current
High School Diploma -
Brevard High School
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