EMILY ENGLAND

• Investigate and assess vehicle damage claims by reviewing photos, statements, estimates, and policy coverage.

• Make liability decisions by evaluating accident facts, driver statements, police reports, and comparative negligence.

• Communicate professionally through Outlook with insureds, claimants, attorneys, and repair facilities.

• Guide customers through the vehicle repair process, explaining next steps, rental coverage, and expectations.

• Maintain accurate documentation and ensure compliance with state and company claims-handling standards.

• Multitask efficiently while managing a high-volume caseload with strict deadlines.

• Assist the public with emergency and non-emergency situations
• Keep track of over 40 officers at one time
• Answering incoming and handle out-going calls
• Dispatch officers to locations as well as keeping them safe
• Work with multiple dispatchers in the room to make sure the job is done correctly and safely

• Personal care provider for private clients
• Monitor clients' mental and physical conditions
• Miscellaneous household tasks
• Assist clients with physical exercise
• Daily care including grooming and socialization with clients

• Crowd control
• Worked with Local Law enforcement
• Verification of age for admittance
• Monitor Individuals for over-consumption of alcohol

• Required ability to multitask in a fast-paced environment
• Customer service
• Handling of cash and credit cards
• Barista duties including making all drinks ordered

• Quickly and efficiently taking information
• Dispatching Information to the correct companies, as well as the US Marshalls at times
• Answering phone calls and documenting information correctly