Emily Espinoza Hernandez
Houston,TX
Summary
Detail-oriented Environmental Services Supervisor specializing in sanitation compliance and team leadership. Implemented cost-saving strategies that enhanced operational efficiency. Recognized for strong work ethic and ability to adapt in dynamic environments, fostering effective teamwork and communication.
Overview
1
1
Language
6
6
years of professional experience
Work History
Environmental Services Supervisor
St Luke's Patients Medical Center, East Sam Houston Pkwy S
Houston, Texas
04.2024 - 07.2026
- Oversaw daily environmental services operations at major medical center, ensuring compliance with health and safety standards.
- Oversaw hazardous material disposal in line with local, state, and federal regulations.
- Trained staff on cleaning best practices and sanitation protocols.
- Completed regular inspections to identify areas needing improvement or attention.
- Maintained equipment calibration, upkeep, and operation according to manufacturer specifications.
- Implemented cost-saving strategies within the department, maintaining quality standards and customer satisfaction.
- Coordinated complex projects across multiple teams and locations, enhancing collaboration and operational efficiency.
- Worked with the front desk to respond quickly to guest requests and support a positive experience.
- Removed trash and collected dirty linens from room attendant carts in patient areas.
Environmental Services Lead
St Luke's Patients Medical Center, East Sam Houston Pkwy S
Houston, Texas
01.2024 - 05.2024
- Supervised daily cleaning operations to maintain patient and staff safety.
- Maintained cleanliness of patient care areas according to established guidelines, utilizing appropriate cleaning supplies and disinfectants.
- Conducted regular inspections to ensure compliance with health standards.
- Trained and mentored new staff on proper sanitation procedures.
- Developed schedules for cleaning tasks across various departments.
- Conducted weekly inspections of departmental equipment, identifying potential maintenance issues and recommending corrective actions.
- Managed inventory levels of cleaning supplies and other necessary items used by housekeeping staff.
- Organized regular meetings with staff members to discuss operational procedures and review any changes or updates to policy or procedure manuals.
Environmental Services Housekeeper
St Luke's Patients Medical Center, East Sam Houston Pkwy S
Houston, Texas
10.2023 - 01.2024
- Executed cleaning and disinfection procedures for patient rooms, bathrooms, offices, and other areas to uphold sanitation standards.
- Maintained cleanliness of patient rooms and common areas to support a hygienic environment in a medical center.
- Wiped surfaces and replenished soap and hand sanitizer to reduce germ spread.
- Managed waste disposal following hospital protocols and environmental regulations to ensure safety and compliance.
- Monitored inventory of cleaning supplies and equipment used in the facility.
Customer Service Cashier
Foodarama
Houston, Texas
11.2020 - 10.2023
- Handled cash, credit, and refund transactions during busy shifts, maintaining a high level of customer satisfaction.
- Processed customer purchases through point-of-sale systems, ensuring accuracy and efficiency.
- Assisted customers with inquiries about products and services, providing knowledgeable support and enhancing their shopping experience.
- Welcomed customers and provided friendly service throughout each shift.
- Reconciled cash drawers at shift end.
Education
Medical assistant
Collage of Health Care Professions
Houston, TX09-2026
Skills
- Sanitation compliance
- Equipment maintenance
- Operational coordination
- Inventory management
- Team leadership
- Staff management
- Staff scheduling
- Patient experience support
- Conflict resolution
- Relationship building
- Conflict resolution
- Relationship building
Languages
Spanish
Native/ Bilingual
Timeline
Environmental Services Supervisor
St Luke's Patients Medical Center, East Sam Houston Pkwy S
04.2024 - 07.2026
Environmental Services Lead
St Luke's Patients Medical Center, East Sam Houston Pkwy S
01.2024 - 05.2024
Environmental Services Housekeeper
St Luke's Patients Medical Center, East Sam Houston Pkwy S
10.2023 - 01.2024
Customer Service Cashier
Foodarama
11.2020 - 10.2023
Medical assistant
Collage of Health Care Professions