Emily Estick

Company overview:

• Ensure timely and professional delivery services with a focus on customer satisfaction
• Coordinate route logistics and maintain accurate delivery documentation
• Communicate effectively with clients regarding scheduling and service updates
• Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
• Adapted to changing routes or schedules as needed, showcasing flexibility and a strong work ethic in the face of operational challenges.

Company overview

• Enhanced customer satisfaction by efficiently addressing and resolving Medicare-related inquiries.
• Provided exceptional support to Medicare beneficiaries, guiding them through coverage options and plan details.
• Managed a high volume of inbound calls, adeptly navigating multiple systems while maintaining focus on customer needs.
• Assisted in enrollment processes for new beneficiaries, providing clear guidance through each step for seamless transitions into coverage plans.

Company Overview:

• Resolved service issues while maintaining detailed communication records
• Achieved performance goals in a remote environment with minimal supervision
• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
• Responded to customer requests for products, services, and company information.
• Directed dispatching, routing, and tracking of [Number] fleet vehicles.

Company Overview:

• Supported customers with inquiries, product selection, and returns
• Handled conflict resolution and ensured customer satisfaction
• Operated POS system and participated in daily store operations
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Organized and detail-oriented with a strong work ethic.
• Handled cash transactions and balanced registers

Company Overview:

• Accurately entered and updated customer and HOA data in internal systems
• Maintained data integrity and assisted with clerical document tasks
• Followed standard procedures for file and record management
• Increased productivity by creating efficient filing systems for easy access to critical documents.
• Assisted with month-end closing procedures, ensuring all account information was accurately recorded.

Company Overview:

• Delivered excellent customer service and supported retail floor operations
• Managed merchandise displays and inventory restocking
• Handled cash transactions and balanced registers
• Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.