Emily Eyssautier
Milwaukee
Summary
Operations-focused Program Manager with 6+ years of experience leading cross-functional initiatives, enforcing policy frameworks, protecting revenue streams, and improving business processes in complex, fast-paced environments. Proven ability to manage escalations, apply structured decision-making, drive compliance, and translate operational insights into scalable improvements. Experienced leveraging AI tools, financial oversight, and workflow optimization to enhance partner experience and operational efficiency in remote settings.
Overview
10
10
years of professional experience
Work History
Program Manager
Medical College of Wisconsin
Milwaukee, WI
06.2024 - Current
- Led end-to-end execution of a newly developed curriculum and operating model, coordinating cross-functional stakeholders across academic, clinical, and administrative teams.
- Enforced standardized procedures, deadlines, and compliance protocols to ensure program delivery remained on schedule and aligned with institutional policy.
- Applied policy frameworks to resolve complex stakeholder challenges related to assessment disputes, grading standards, scheduling changes, and procedural escalations.
- Served as a decision-making authority for high-stakes assessment concerns, balancing fairness, compliance, and stakeholder experience.
- Developed AI-driven prompt frameworks to design high-stakes summative examinations and implement structured AI-assisted grading systems.
- Analyzed AI-generated data, refined prompts, and partnered with interdisciplinary teams to improve evaluation accuracy, scalability, and operational efficiency.
- Built tracking systems and reporting dashboards in Excel to monitor progress, identify process gaps, and drive continuous improvement.
- Facilitated recurring cross-functional meetings to align timelines, clarify responsibilities, and ensure accurate execution of concurrent initiatives.
Teacher
Milwaukee Public Schools, MPS
Milwaukee, WI
06.2017 - 06.2024
- Designed and delivered structured curriculum aligned with institutional standards and compliance requirements.
- Applied standardized evaluation frameworks to ensure fair, consistent grading practices.
- Managed student escalations and enforced policy interpretation in high-stakes academic environments.
Event & Operations Manager
City Lights Brewery
Milwaukee, WI
10.2015 - 10.2019
- Managed the full financial lifecycle of large-scale events, including budget development, vendor payments, client billing, and post-event revenue reconciliation.
- Ensured events were delivered on time and within budget while protecting margin and aligning with business financial objectives.
- Handled client billing inquiries and resolved payment-related questions to ensure accurate revenue collection.
- Monitored operational spending and maintained inventory oversight to ensure uninterrupted operations and cost control.
- Collaborated with leadership to identify opportunities to streamline operational processes and improve financial visibility.
Education
Bachelor of Science - Education
University of Wisconsin, Milwaukee
Milwaukee, WI05-2017
Skills
AI prompt engineering (assessment design & grading automation)
Excel (advanced analytics & tracking dashboards)
Google Workspace
Budget tracking & financial reconciliation
Workflow documentation & process standardization
Timeline
Program Manager
Medical College of Wisconsin
06.2024 - Current
Teacher
Milwaukee Public Schools, MPS
06.2017 - 06.2024
Event & Operations Manager
City Lights Brewery
10.2015 - 10.2019
Bachelor of Science - Education
University of Wisconsin, Milwaukee