Emily Fann
Sedro-Woolley,WA
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Works great under pressure and remains calm during emergencies.
Overview
9
9
years of professional experience
Work History
Dorm Advisor
Cascade Job Corps
05.2023 - Current
- Mentored residents between ages of 16 and 24 years old, fostering supportive team environment focused on growth and learning.
- Enhanced resident satisfaction by addressing concerns and resolving issues promptly.
- Conducted regular safety inspections to ensure compliance with housing policies and regulations.
- Assisted with move-in and move-out processes, streamlining transition for new and departing residents.
- Provided support to residents during emergencies, coordinating with appropriate campus resources as needed.
- Facilitated roommate mediation sessions to resolve conflicts and foster positive relationships among resident pairs or groups.
- Provided crisis management and intervention during emergency situations.
Direct Support Professional
Volunteers Of America
10.2015 - Current
- Built and maintained rapport with 20 clients and their family members to facilitate trusting caregiver relationship.
- Recorded 10+ status and duties completed in logbooks for management on PHS.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Led patient or group recreational activities for enhanced patient outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Maintained safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Delivery Driver
Hammer Express
03.2020 - 03.2021
- Documented mileage, deliveries, pickups, customer issues and damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fostered positive working relationships with regular customers.
- Handled over 100 packages daily carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Completed on-time deliveries by choosing best and most efficient routes
Education
Associate of Science - Criminal Justice
Skagit Valley College
Mount Vernon, WA12.2021
Associate of Science - Associate of Applied Science
Skagit Valley College
Mount Vernon, WA12.2020
Skills
- First Aid and Safety
- Behavioral Management
- Verbal and written communication skills
- Efficient multi-tasker
- Quick learner
- Team player
Timeline
Dorm Advisor
Cascade Job Corps
05.2023 - Current
Delivery Driver
Hammer Express
03.2020 - 03.2021
Direct Support Professional
Volunteers Of America
10.2015 - Current
Associate of Science - Criminal Justice
Skagit Valley College
Associate of Science - Associate of Applied Science
Skagit Valley College
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