Emily Fiorini
Wichita,KS
Summary
Proven leader with a track record of enhancing productivity and fostering collaboration at Spartan Race, Inc. Skilled in strategic planning and people management, I've driven cross-functional team success and streamlined operations. My approach emphasizes continuous improvement and operational excellence, significantly boosting team morale and engagement. Dynamic Director oversees every facet of production with strong project management and decision-making skills. Brings comprehensive knowledge of production writing, planning, and technical operations. Skilled at coordinating production plans and personnel resources to complete work under tight deadlines.
Overview
10
10
years of professional experience
Work History
Director of Festival Operations
Spartan Race, Inc
04.2015 - Current
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Assistant Studio Manager
Orangetheory Fitness
07.2020 - 10.2023
- Oversaw facility maintenance tasks including cleaning routines, equipment upkeep, safety inspections for overall operational excellence.
- Enhanced studio efficiency by streamlining administrative processes and implementing organizational systems.
- Trained new employees on studio policies, procedures, software systems, ensuring a seamless integration into the team.
- Provided exceptional customer service by assisting clients with inquiries, bookings, payments, and any other needs that arose.
- Created policies and procedures for company and delivered company-wide training to employees.
Business Development Intern
Walt Disney World
07.2014 - 06.2015
- Managed CRM database, ensuring accurate tracking of prospects through the sales funnel for better conversion rates.
- Enhanced customer satisfaction with timely follow-ups and addressing concerns.
- Collaborated with teammates to develop advertising collateral and sales presentations.
- Maintained client information and accounts in company databases.
- Created reports and targeted lists to present to upper management.
Education
Ph.D. - Educational Psychology
Wichita State University
Wichita, KS05.2027
Master of Science - Sports Venue And Event Management
Syracuse University
Syracuse, NY12.2014
Bachelor of Arts - Communications
University At Albany
Albany, NY05.2013
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Project Coordination
- Staff Management
Timeline
Assistant Studio Manager
Orangetheory Fitness
07.2020 - 10.2023
Director of Festival Operations
Spartan Race, Inc
04.2015 - Current
Business Development Intern
Walt Disney World
07.2014 - 06.2015
Ph.D. - Educational Psychology
Wichita State University
Master of Science - Sports Venue And Event Management
Syracuse University
Bachelor of Arts - Communications
University At Albany
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