Americus Kelley
Wheelersburg
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
International Festival Operations Associate
Walt Disney World
Orlando, Florida
08.2023 - 01.2024
- Successfully facilitated service for an estimated 5,000+ guests daily, contributing to the operational success of Disney's largest annual event.
- Enhanced brand image through exceptional customer service interactions.
- Ensured compliance with organizational policies and procedures by monitoring daily operations.
Growth Marketing Liaison
Cirque D' Art Theatre
Portsmouth, OH
08.2025 - 12.2025
- Gathered feedback from customers regarding product satisfaction and used it to improve offerings.
- Analyzed competitors' activities in order to better position company against them in the marketplace.
- Managed social media accounts and monitored online conversations related to the brand.
Interactive dining Coordinator
Sakura Hibachi & Asian Cuisine
Wheelersburg, OH
06.2021 - Current
- Demonstrated excellent customer service skills while working in a fast-paced environment.
- Coordinated training sessions for new employees on relevant topics such as safety protocols or company policies.
- Communicated effectively with internal staff members as well as external vendors to resolve issues quickly and efficiently.
Education
Bachelor of Arts (B.A.) - Strategic Communication Candidate
Morehead State University
Morehead, KY, US05-2026
Skills
- Project management
- Event coordination
- Strong organization
- Team operations
- Strategic planning
- Creative direction
- Employee relations
Accomplishments
Throughout the years of 2022-2026 at Morehead State University, I achieved The Deans List several semesters.
Timeline
Growth Marketing Liaison
Cirque D' Art Theatre
08.2025 - 12.2025
International Festival Operations Associate
Walt Disney World
08.2023 - 01.2024
Interactive dining Coordinator
Sakura Hibachi & Asian Cuisine
06.2021 - Current
Bachelor of Arts (B.A.) - Strategic Communication Candidate
Morehead State University
Awards & Honors
The Deans List - 2022-2026