Open To Work
Emily Fisher
Teaneck,NJ
Summary
Detail-oriented and Data-driven Operations Analyst with demonstrated success in streamlining internal processes to maximize efficiency. Proven CRM subject matter expert with experience creating reports and managing dashboards to extract key business insights seeking opportunities to dive deeper into data and grow with a company.
Overview
6
6
years of professional experience
Work History
Lead, Operations Analyst
Innova Solutions
10.2024 - Current
- Identify cost-saving opportunities through a thorough analysis of expenses and usage across sales and recruiting tools, recommending changes that positively impact bottom-line results
- Build custom financial and operational reports for the AVP of Recruiting and Sales Operations, utilizing data visualization tools, enhancing business unit efficiency
- Partner with Finance, HR and Business Transformation teams to implement automation initiatives using technology solutions, increasing accuracy, and reducing manual labor requirements
- Evaluate, organize, and create ad-hoc reports for the VP of Recruiting to identify trends and forecast future recruitment needs
- Manage weekly scorecard for an enterprise client to monitor performance, enabling strategic decision-making
- Serve as the primary point of contact for the sales and recruiting organization, troubleshooting and resolving issues related to Idibu (candidate attraction platform)
Senior Recruiting and Sales Operations Specialist
Innova Solutions
01.2024 - 10.2024
- Conducted comprehensive monthly and quarterly analyses of spend and usage metrics across job board to optimize resource allocation
- Spearheaded the reconciliation of applicant tracking system and customer relation management systems, correcting and validating 40,000+ candidate records to ensure data accuracy
- Identified and implemented opportunities for automation to streamline and optimize business processes
- Assisted the recruiting, and sales organization with preparing for Quarterly Business Reviews
- Partnered with various departments to manage strategic projects, initiatives, and tasks related to sales and recruiting operations
Senior Recruiting Coordinator
Innova Solutions
01.2023 - 12.2023
- Pulled and tracked Bullhorn reports for Client Service Managers, including identification of any inconsistencies in the data
- Managed and conducted weekly reports on direct hire placements to assist in the company's Q4 direct hire contest for the recruiting and sales teams
- Was responsible for pulling weekly offers, starts, and terms Bullhorn report for Client Service Managers
- Worked closely with the AdFellows Verizon Internship program, conducting pre-screen interviews with potential candidates
- Scheduled and coordinated 150+ interviews
Account Support Associate
Innova Solutions
05.2022 - 12.2022
- Managed new candidate starts submitted by the sales/recruiting team in JobDiva
- Responsible for validating that all required information and /documentation was entered accurately and worked with the team to resolve any issues
- Handled any term changes sent by the recruiting/sales team for candidates currently out in the field
- Submitted potential candidates for major bank clients through Beeline vendor management system
- Worked collaboratively with the recruiting team to ensure a quick and efficient submittal process by confirming that candidate information was accurate and up to date
Customer Service Representative
Bulbrite Industries Inc.
11.2020 - 05.2022
- Processed customer orders accurately and resolving issues promptly to ensure customer satisfaction and drive sales working across multiple online portals, platforms, and product apps, including Salesforce and SAP Business One
- Consistently provided error-free responses to inquiries regarding product information, installation, and technical trouble-shooting through email, chat, and phone calls
- Mentored new employees on procedures and policies to maximize team performance
Health & Physical Education Instructor
Middle School Health, Teaneck Public Schools
08.2018 - 06.2020
- Created and implemented PE/Health lessons for 5th-8th grade students
- Collaborated with colleagues to organize and implement 8th grade track meet
- Co-advised intramural sports program and GSA club
- Organized and implemented annual AHA American Heart Challenge fundraiser
- Volunteered for numerous after-school/extra-curricular activities (e.g., annual talent show, sports night, winter concert)
Education
Bachelor of Science - Health and Physical Education
Montclair State University - Montclair, NJ
Skills
- Microsoft Office (Word, PowerPoint, Excel)
- Bullhorn
- Data Cleanup
- Data Analysis
- Forecasting
- Data Visualization
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$80000/yr - $200000/yrTimeline
Lead, Operations Analyst
Innova Solutions
10.2024 - Current
Senior Recruiting and Sales Operations Specialist
Innova Solutions
01.2024 - 10.2024
Senior Recruiting Coordinator
Innova Solutions
01.2023 - 12.2023
Account Support Associate
Innova Solutions
05.2022 - 12.2022
Customer Service Representative
Bulbrite Industries Inc.
11.2020 - 05.2022
Health & Physical Education Instructor
Middle School Health, Teaneck Public Schools
08.2018 - 06.2020
Bachelor of Science - Health and Physical Education
Montclair State University - Montclair, NJ