Summary
Overview
Work History
Education
Skills
Timeline
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Emily Foster

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency, while being focused on implementing culture and encouraging diversity and individualism in the workplace, both in-person and remote. Uses independent decision-making skills and sound judgment to positively impact company success. Well organized, attentive to detail and skilled in efficiently completing tasks within tight deadlines.

Overview

9
9
years of professional experience

Work History

Workplace Operations Manager

Robinhood
12.2021 - Current
  • Successfully managed multiple vendors at two sites (Lake Mary, FL and NYC) while ensuring efficient office operations
  • Coordinated with service providers and property management to streamline office operations
  • Actively fostered a welcoming and inclusive workplace culture, ensuring all employees feel valued and heard
  • Successfully planned and hosted 8 events monthly in-office, fostering local participation
  • Collaborated with internal design team and external vendors to create branded products for employees
  • Scheduled and facilitated installations of furniture, A/V equipment and IT infrastructure with the appropriate teams and external vendors
  • Traveled to other office locations to provide comprehensive training on general workplace operations and remote duties for new Workplace staff
  • Processed invoices and facilitated timely payment to various vendors using Coupa

Workplace Operations Specialist

Robinhood
01.2021 - 12.2021
  • Played a key role in optimizing office operations by actively supporting vendor management process, ensuring smooth operations
  • Collaborated with colleagues to successfully plan and host engaging events both in-office and remote on a monthly cadence, fostering active community participation
  • Collected employee feedback on a regular basis and made business adjustments to improve retention and morale

Wish Assist Coordinator

Make-A-Wish Central & Northern Florida
03.2019 - 01.2021
  • Coordinated and planned over 1,350 wish trips for children traveling into Central and Northern Florida, ensuring memorable experiences for each child
  • Maintained comprehensive wish files in accordance with chapter and national standards, ensuring adherence to established protocols
  • Actively sought out in-kind donations to secure low costs and budgets for various chapters globally by developing meaningful relationships with vendors
  • Updated wish statistics using Raiser's Edge, Financial Edge and Excel, providing accurate data for chapter and national reports as well as foundation communication
  • Monitored wish assist payments using Raiser's Edge and Financial Edge and developed SOPs for the aforementioned, ensuring timely and accurate receipt of payments

Server

Chuy's Restaurants
10.2018 - 03.2019
  • Thrived in a fast-paced work environment, consistently meeting deadlines and exceeding expectations, which garnered positive recognition from senior management
  • Demonstrated exceptional attention to detail by engaging in meaningful communication with each guest served, ensuring a personalized experience
  • Perfected problem-solving skills through daily interactions with colleagues, the management team, and restaurant guests, effectively resolving issues and maintaining a positive atmosphere

Philosophy Assistant

Rollins College
01.2015 - 05.2018
  • Collaborated with professors to plan and execute events, creating compelling flyers and newspapers to promote them effectively
  • Gained a diverse range of technical skills by receiving cross-training in various operational areas
  • Provided assistance to professors in their individual academic research projects, contributing to their work as needed to support continued success

Education

Bachelor of Arts - Philosophy And Religious Studies

Rollins College
Winter Park, FL
05.2018

Skills

  • Interpersonal Communications
  • High-Pressure Environments
  • Project Management
  • Cultural Awareness
  • Stakeholder Relations
  • Microsoft Office Expertise
  • Google Workspace Expertise

Timeline

Workplace Operations Manager

Robinhood
12.2021 - Current

Workplace Operations Specialist

Robinhood
01.2021 - 12.2021

Wish Assist Coordinator

Make-A-Wish Central & Northern Florida
03.2019 - 01.2021

Server

Chuy's Restaurants
10.2018 - 03.2019

Philosophy Assistant

Rollins College
01.2015 - 05.2018

Bachelor of Arts - Philosophy And Religious Studies

Rollins College

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Emily Foster