Summary
Overview
Work History
Education
Skills
Languages
HOBBIES
Timeline
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Emily Fragoso

Houston,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Recruitment Specialist

DM Clinical Research
02.2021 - 03.2024
  • Maintained comprehensive patient records, ensuring accuracy and compliance with regulatory requirements.
  • Ensured optimal collaboration between clinical staff members during peak enrollment periods by coordinating appointments and facilitating communication among team members.
  • Delivered compassionate support to patients facing difficulties in the enrollment process, helping to alleviate stress and anxiety.
  • Navigated multiple software programs effectively to manage patient data and communicate with other departments within the organization.
  • Demonstrated exceptional attention to detail when reviewing documentation required for eligibility determination.

Receptionist

Visible Changes Salon
10.2019 - 01.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed and set appointments, communicated with clients, and updated client records.
  • Answered phone promptly and resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

Klein Forest High School
Houston, TX
06.2019

Skills

  • Microsoft Office
  • Call center experience
  • Computer Proficiency
  • Conflict Resolution
  • Scheduling
  • Appointment Scheduling

Languages

Spanish
Native or Bilingual

HOBBIES

I love to create new projects when crocheting, I also enjoy the challenge it comes with attempting to create something great with just some yarn and a hook. Reading also takes most of my free time, I really enjoy self improvement books. I am currently reading Atomic Habits by James Clear it has been a very eye opening and interesting read up until now. Something about a clean, clear canvas also excites me to say the least. Painting is another one of my hobbies, it definitely relaxes me and takes my mind off anything, all I am focused on is making sure it all comes out perfect. 

Timeline

Recruitment Specialist

DM Clinical Research
02.2021 - 03.2024

Receptionist

Visible Changes Salon
10.2019 - 01.2021

High School Diploma -

Klein Forest High School

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Emily Fragoso