Emily Friedrich
Sioux Falls,United States
Summary
Seeking Aisles Online Manager role with 7 years of experience in retail environments, specializing in order accuracy and fulfillment efficiency. Proven track record as Aisles Online Shopper, enhancing service efficiency and meeting quality goals. Strong leadership, organizational, and problem-solving skills, complemented by excellent multitasking and interpersonal abilities.
Overview
8
8
years of professional experience
Work History
Aisles Online Shopper
HyVee Foods
Sioux Falls, United States
09.2021 - Current
- Place completed orders in appropriately labeled, temperature-specific storage to improve service efficiency and customer satisfaction
- Increase fulfillment efficiency by memorizing store layouts, which reduces order processing time
- Collaborated with team members to streamline order fulfillment processes.
Barista
Starbucks
, United States
07.2021 - 08.2021
- Greeted customers and efficiently executed orders for coffee drinks and food items, ensuring customer satisfaction
- Prepared specialty coffee drinks such as lattes and cappuccinos, consistently meeting customer specifications and preferences.
- Maintained a spotless work environment, cleaning counters and floors daily, achieving a 100% cleanliness standard
Courtesy Clerk
Hyvee
Sioux Falls, United States
10.2017 - 07.2021
- Assisted customers with loading groceries, particularly focusing on the needs of elderly and disabled individuals, to improve service quality
- Contributed to increased customer satisfaction through efficient bagging and carryout services, enhancing the store's reputation
- Responded to requests for price checks and merchandise retrieval from upper shelves in an efficient and timely manner
Education
Associate of Arts - Office Assistant
Southeast Technical Institute
Sioux Falls, SD12.2018
High School Diploma -
Tea Area High School
Tea05.2015
Skills
- Leader
- Organized
- Problem Solver
- Multi Tasker
- Strong Interpersonal Skills
- Order fulfillment
- Store layout memorization
- Team collaboration
Timeline
Aisles Online Shopper
HyVee Foods
09.2021 - Current
Barista
Starbucks
07.2021 - 08.2021
Courtesy Clerk
Hyvee
10.2017 - 07.2021
Associate of Arts - Office Assistant
Southeast Technical Institute
High School Diploma -
Tea Area High School