Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Fritz

Albertville,MN

Summary

Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.

Overview

14
14
years of professional experience

Work History

Front Office Representative

South Lake Pediatrics
05.2023 - 03.2025
  • Answered an average of 50 telephone calls daily to offer office information, answer questions, schedule appointments, send messages, and direct calls to appropriate staff.
  • Greeted parents of the patient's as they entered the clinic, waved them to my desk to start the check-in process
  • Verified the patient's chart by making sure the demographics were correct (address, phone number, insurance) and made sure consents were up to date.
  • Communicated with team members of the Front Desk to verify tasks for the day for each member and to have them complete by the end of the shift
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Obtained co-payments and/or payments from patients and scanned identification and insurance cards.
  • Performed various administrative tasks by scanning in documents into online scan box, make copies of specific documents, and fax documents manually.

Photographer

Self-employeed
06.2014 - 06.2024
  • Perform general office duties such as scheduling

appointments, keeping books, and ordering supplies.

  • Set up, mount, or install photographic equipment and

cameras.

  • Take pictures of individuals, families, and small groups, either in studio or on location.
  • Adjust apertures, shutter speeds, and camera focus based ona combination of factors such as lighting, field depth, subject, motion, film type, and film speed.
  • Use traditional or digital cameras, along with a variety of equipment such as tripods, filters, and flash attachments.
  • Create artificial light, using flashes and reflectors.
  • Determine desired images and picture composition, selecting and adjusting subjects, equipment, and lighting to achieve desired effects.
  • Scan photographs into computers for editing, storage, and electronic transmission.
  • Test equipment prior to use to ensure that it is in good

working order.

  • Review sets of photographs to select the best work.
  • Perform maintenance tasks necessary to keep equipment working properly.

Front Office Representative

South Lake Pediatrics
02.2020 - 05.2022
  • Answered telephone calls to offer office information, answer questions, schedule appointments, send messages, and direct calls to appropriate staff.
  • Greeted parents of the patient's as they entered the clinic, waved them to my desk to start the check-in process
  • Verified the patient's chart by making sure the demographics were correct (address, phone number, insurance) and made sure consents were up to date.
  • Communicated with team members of the Front Desk to verify tasks for the day for each member and to have them complete by the end of the shift
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Obtained co-payments and/or payments from patients and scanned identification and insurance cards.
  • Performed various administrative tasks by scanning in documents into online scan box, make copies of specific documents, and fax documents manually.

Front End Associate

Cub Foods
07.2011 - 08.2018
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Sell lottery tickets and other items to customers.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Request information or assistance using paging systems.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Supervise others and provide on-the-job training.
  • Monitor check out lines to ensure customers can be check out as quickly as possible.
  • Answer phones on first ring and promptly transferring the call to correct department and/or answering customers questions
  • Balance lottery ticket sales at closing time
  • Ensure that cash drawers maintained their cash limit. When limit has been reached, complete drop in the cash office

Education

Associate of Arts - General Studies

St. Cloud Technical And Community College
St. Cloud, MN
12-2025

High School Diploma -

Rogers High School
Rogers, MN
06-2010

Skills

  • Time management
  • Positive Attitude
  • Organized
  • Quick Learner
  • Proficient in EcW
  • Telephone etiquette
  • HIPAA compliance
  • Multitasking
  • Proficient in Microsoft Office
  • Typing 70 wpm

Timeline

Front Office Representative

South Lake Pediatrics
05.2023 - 03.2025

Front Office Representative

South Lake Pediatrics
02.2020 - 05.2022

Photographer

Self-employeed
06.2014 - 06.2024

Front End Associate

Cub Foods
07.2011 - 08.2018

Associate of Arts - General Studies

St. Cloud Technical And Community College

High School Diploma -

Rogers High School
Emily Fritz