Emily Fullem
Server
Finleyville,Pennsylvania
Summary
Enthusiastic hard worker that will deliver unparalleled customer service using outstanding people skills and multi-tasking ability. Demonstrated commitment to internal quality standards as well as health and safety regulations.
Overview
12
12
years of professional experience
Work History
Gym Staff Member
HUB CO-OP
Indiana, Pennsylvania
08.2019 - 05.2022
- Enforced rules and held customers accountable for not following gym regulations.
- Sold memberships and personal training sessions to new customers.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Serviced complex equipment quickly to minimize wait times for specific machines.
Server
Mindful Brewing Company
Pittsburgh, Pennsylvania
06.2021 - 08.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
Nanny
Steger Residence
Ridgway, Pennsylvania
01.2014 - 08.2019
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up playroom.
- Built positive and nurturing environments to support child social and emotional growth.
Catering Waitress
Diane & Donnies Catering
Ridgway, Pennsylvania
05.2015 - 08.2018
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Prepared and maintained drink stations throughout catering events.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Education
Bachelor of Science - Criminology
Indiana University of Pennsylvania
Indiana, PA05.2022
Skills
Team member support
Relationship building
Positive and professional
Calm demeanor
Timeline
Server
Mindful Brewing Company
06.2021 - 08.2021
Gym Staff Member
HUB CO-OP
08.2019 - 05.2022
Catering Waitress
Diane & Donnies Catering
05.2015 - 08.2018
Nanny
Steger Residence
01.2014 - 08.2019
Bachelor of Science - Criminology
Indiana University of Pennsylvania
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