ANTONIO CALIX

• Greeted members, answered questions, and provided customer service.
• Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
• Enforced rules and regulations established by management team.
• Resolved guest complaints to maintain complete customer satisfaction.
• Created a welcoming atmosphere by engaging with members in a friendly manner.
• Answered phones, issued equipment and completed guest check-in.
• Maintained cleanliness of the gym equipment and facilities.
• Performed administrative tasks such as data entry or filing paperwork related to membership accounts and activities.
• Used POS system to assist with new membership cards, change of address and billing questions.
• Cleaned and sanitized locker room to complete station assignments, wiping down gym equipment and restocking supplies.
• Collaborated with other departments such as Housekeeping and Maintenance to ensure efficient operations.
• Ensured cleanliness and organization of gym facilities including equipment maintenance.
• Responded promptly to tenant requests regarding maintenance-related issues.

• Perform reception duties such as greeting visitors to the office and connecting them to appropriate staff
• Assess documentation of visitors to determine eligibility of services
• Improve communication and customer service skills in a linguistically and culturally diverse environment
• Managed the front desk operations, ensuring that all inquiries were addressed in a timely and efficient manner
• Actively listened to customer complaints and provided suitable solutions to maintain customer satisfaction
• Answered incoming calls and responded to customer inquiries in a timely and courteous manner

• Assisted teachers with classroom management and documentation. • Coordinated to maintain a positive learning environment.

Organized educational tools and materials to facilitate teacher lectures.

• Documented student behaviors, interventions, and outcomes to • Enable the lead teacher to address pertinent issues.
• Monitored. Student classroom and outdoor activities to promote student safety.

• Managed daily attendance and reported absences and tardies to appropriate personnel for parental notification.
• Assisted in grading assignments and tests, providing timely feedback to students.
• Distributed tests and collected homework assignments after completion.