Emily Galvan
Indio,CA
Summary
Results-driven Security Officer known for meticulous incident reporting and effective communication. Experience in implementing access control and enhancing safety protocols, ready to support organizational goals through proactive security measures.
Overview
10
10
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Palm Desert, CA
02.2021 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols and inspections to identify potential hazards or security breaches.
- Responded promptly to incidents, providing assistance and reporting details to law enforcement as necessary.
- Implemented access control procedures to regulate entry and exit of visitors and staff.
- Collaborated with team members to enhance operational efficiency and response times during emergencies.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Office Assistant
Unity Medical Transportation
Indio, CA
02.2021 - 01.2025
- Organized patient scheduling and transportation logistics to enhance service efficiency.
- Managed office communications, addressing inquiries promptly and professionally.
- Assisted in maintaining accurate medical records, ensuring compliance with regulations.
- Streamlined administrative processes, reducing response times for service requests.
- Collaborated with healthcare providers to coordinate patient transport services effectively.
- Contributed to a positive work environment by fostering open communication among colleagues.
Customer Service Representative
Edible Arrangements
El Paso, TX
01.2016 - 09.2018
- Resolved customer inquiries and complaints through effective communication and problem-solving skills.
- Processed orders accurately, ensuring timely delivery of products to enhance customer satisfaction.
- Trained new staff on company policies, procedures, and best practices in customer service excellence.
- Developed and implemented strategies to improve response times for customer queries and concerns.
Education
High School Diploma -
Coachella Valley High School
Thermal, CA06-2015
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Timeline
Security Officer
Allied Universal Security Services
02.2021 - Current
Office Assistant
Unity Medical Transportation
02.2021 - 01.2025
Customer Service Representative
Edible Arrangements
01.2016 - 09.2018
High School Diploma -
Coachella Valley High School