Emily Garcia
Royal Oak,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Implementation Specialist
Michigan Health Council
01.2022 - Current
- Organize and facilitate conversations with new and existing clients regarding implementation of the system and updates to the current functionality
- Manage project timelines to ensure implementations and tasks are completed in a timely and well executed manner
- Collaborated with internal and external teams to identify and resolve issues during implementation, enhancing project efficiency and user satisfaction.
- Utilized project management tools such as Asana to track progress and communicate effectively with team members and stakeholders.
- Facilitated continuous improvement initiatives by conducting regular reviews of the implementation process and identifying areas for enhancement.
- Provided ongoing support for clients post-implementation, fostering long-term relationships and client loyalty.
Teacher
Lansing Public Schools
08.2020 - 01.2022
- Established collaborative relationships with students, families, and staff
- Planned diverse and differentiated lesson plans to accommodate various student needs
- Analyzed student data to measure student progress and guide instruction
- Guided students and families through learning and use of Google products during virtual learning
Education
Bachelor of Arts (BA) - Elementary Education
Michigan State University
East Lansing, MI01.2019
Skills
- Software implementation
- Project scope assessment
- Issue resolution
- User training
- Data-driven instruction
- Task prioritization
Certification
IBM People and Soft Skills for Professional and Personal Success - 2025
Timeline
Implementation Specialist
Michigan Health Council
01.2022 - Current
Teacher
Lansing Public Schools
08.2020 - 01.2022
Bachelor of Arts (BA) - Elementary Education
Michigan State University
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