Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

EMILY GILCHRIST

Reidsville,NC

Summary

Proven to excel in customer engagement and operational efficiency, I leveraged my roles at Workout Anytime and Lowes Foods to enhance customer satisfaction and streamline service operations. Skilled in scheduling and customer service, I consistently built strong relationships and improved workplace dynamics through teamwork and collaboration. My approach increased not only loyalty, but significantly contributed to a positive and productive work environment as well.

Overview

4
4
years of professional experience

Work History

Front Desk Sales Associate

WORKOUT ANYTIME
Reidsville, NC
04.2023 - Current
  • Led tours of the gym facility and presented a price sheet to customers.
  • Signed up customers for memberships and scheduling personal training sessions.
  • Managed the front desk area, including answering phones, responding to emails, and scheduling appointments.
  • Developed strong working relationships with co-workers to achieve common goals.
  • Demonstrated effective problem-solving skills while resolving customer complaints.
  • Built relationships with customers by providing exceptional customer service experience.

Cashier

LOWES FOODS
Reidsville, NC
12.2021 - 02.2023
  • Built and maintained positive working relationships with co-workers.
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
  • Utilized problem solving skills to effectively handle difficult situations.
  • Assisted with training and mentoring new team members.

Education

Master of Business Administration (M.B.A.) - Business Candidate

Belmont Abbey College
Belmont, NC
05.2028

High School Diploma -

Walter Hines Page High School
Greensboro, NC
06.2024

Skills

  • Goal-oriented
  • Effective communication
  • Friendly and helpful
  • Customer service
  • Teamwork and collaboration
  • Reliable and responsible
  • Critical thinking
  • Conflict management

Affiliations

  • Collegiate scholarship athlete
  • Page High School Softball Team Captain 2021-2024
  • National Honors Society Inductee
  • Maintained 4.0< GPA throughout High School
  • Softball instructor

Timeline

Front Desk Sales Associate

WORKOUT ANYTIME
04.2023 - Current

Cashier

LOWES FOODS
12.2021 - 02.2023

Master of Business Administration (M.B.A.) - Business Candidate

Belmont Abbey College

High School Diploma -

Walter Hines Page High School

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