Palmer Linggi
Bonney Lake,WA
Summary
Driven professional with experience at Prime Fitness, adept in guest relations and utilizing Microsoft Office for efficient operations. Excelled in building relationships, demonstrated through improved customer satisfaction. Skilled in customer service and scheduling, showcasing a goal-oriented approach with a blend of strong communication skills and a friendly demeanor. Reliable and upbeat in customer service, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
8
8
years of professional experience
Work History
Front Desk Sales Associate
Prime Fitness
06.2018 - 08.2023
- Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
- Utilized property management software effectively to manage bookings, cancellations, and payment processing.
Nannying
Browder's
02.2015 - 03.2019
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and weekdays.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Psychology
Washington State University
Washington State 05.2024
Skills
- Goal-Oriented
- Customer Service
- Microsoft Office
- Scheduling appointments
- Guest Relations
- Friendly and Helpful
- Honest and Dependable
- Customer Assistance
- Strong Communication and Interpersonal Skills
Timeline
Front Desk Sales Associate
Prime Fitness
06.2018 - 08.2023
Nannying
Browder's
02.2015 - 03.2019
Bachelor of Science - Psychology
Washington State University
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