Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

EMILY GIRON

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level SALES-CUSTOMER SERVICE position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Protect My Car
06.2022 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Sales Advisor

Protect My Car
04.2021 - 06.2022
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Developed long-lasting client relationships by providing exceptional customer service.
  • Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
  • Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
  • Trained and mentored new sales representatives.

Warehouse Package Handler

PARAGON WATER SYSTEM
03.2020 - 03.2021
  • Enhanced warehouse efficiency by streamlining package sorting and labeling processes.
  • Reduced damaged goods by implementing proper handling techniques and providing training to team members.
  • Contributed to achieving company safety goals
  • Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
  • Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.


Restaurant Food Server

Vallartas Mexican Restaurant
11.2019 - 03.2020
  • Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
  • Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
  • Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
  • Demonstrated strong knowledge of menu offerings, effectively answering guest inquiries and making recommendations based on dietary preferences or restrictions.
  • Provided exceptional tableside service during busy shifts.

Education

High School Diploma -

Gaither High School
Tampa, FL
05.2017

Skills

  • Patience Maintenance
  • Paperwork Processing
  • Microsoft Outlook
  • Customer Service
  • Sales closing
  • Excellent Communication
  • Problem-solving aptitude
  • Fluent Bilingualism -SPANISH & ENLISH

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Protect My Car
06.2022 - Current

Sales Advisor

Protect My Car
04.2021 - 06.2022

Warehouse Package Handler

PARAGON WATER SYSTEM
03.2020 - 03.2021

Restaurant Food Server

Vallartas Mexican Restaurant
11.2019 - 03.2020

High School Diploma -

Gaither High School
EMILY GIRON