Emily Gomez
Crestwood,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Handled questions and concerns from clients and found resolution with attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cosmetologist
Hair Topics
11.2019 - 03.2024
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Maintained regular client list and successfully handled walk-in customers.
Education
Cosmetologist License - Cosmetology Education
Mario Tricoci
Bridgeview, IL04.2018
High School Diploma -
Alan B. Shepard High School
Palos Heights, IL05.2017
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Scheduling appointments
- Decision-Making
- Relationship Building
- Desktop and Laptop Computers
Certification
- Student Council
Extra Curricular Activities
- Student Council
- Art Club
- Peer Mediation
- FEA (Future Educators of America)
Timeline
Cosmetologist
Hair Topics
11.2019 - 03.2024
Cosmetologist License - Cosmetology Education
Mario Tricoci
High School Diploma -
Alan B. Shepard High School
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