Emily Gomez
Cumberland
Summary
Dynamic professional with a proven track record at Angelo's Palace Pizza, excelling in order management and guest service. Skilled in training team members and resolving issues efficiently, I improved delivery times and enhanced customer satisfaction through strong organization and effective multitasking. Committed to fostering teamwork and collaboration in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Expeditor
Angelo's Palace Pizza
Cumberland, RI
12.2022 - Current
- Coordinated timely delivery of orders to ensure high customer satisfaction.
- Streamlined communication between kitchen staff and delivery personnel for efficiency.
- Trained new staff on expediting procedures and best practices for workflow optimization.
- Resolved customer inquiries regarding order status promptly and effectively.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
Counter Support
Domino's Pizza
Cumberland, RI
06.2021 - 08.2022
- Worked well in a team setting, providing support and guidance.
- Mentored junior staff members, sharing knowledge and expertise to support their professional development as pathologists.
- Provided additional support during high-volume periods or staff shortages to ensure optimal departmental functioning.
Education
Bachelor of Arts - Actuarial Science
Stonehill College
North Easton, MA12-2026
Skills
- Team member training
- Guest service
- Strong organization
- Order management
- Issue resolution
- Multitasking
- Task prioritization
- Teamwork and collaboration
- Problem-solving
Timeline
Expeditor
Angelo's Palace Pizza
12.2022 - Current
Counter Support
Domino's Pizza
06.2021 - 08.2022
Bachelor of Arts - Actuarial Science
Stonehill College