Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Gossman

Trumbull,CT

Summary

Current student working toward Bachelor's in both Health Sciences and Communication and seeking opportunity to begin career. Identifies and quickly closes any knowledge gaps to offer value to employer and team. Dedicated employee with demonstrated strengths in customer service, time management and trend tracking. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.

Overview

5
5
years of professional experience

Work History

Office Assistant

Eastern Connecticut State University
08.2022 - Current
  • Completed clerical tasks such as distributing mail, sending emails, answering phone calls, and assisting Hall Director with tasks.
  • Interacted with residents by phone, email, or in-person to provide information.
  • Welcomed residents and alerted staff of any concerns that required further assistance or mediation.

Server

The Sitting Duck Tavern
06.2018 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Intern

Griffin Hospital
05.2023 - 06.2023
  • Helping to organize community listening sessions or focus groups to review information from our CHIP (Community Health Improvement Plan)
  • Solicit feedback from community members on how to improve access to equitable health services.
  • Create an inventory of current services that exist in the 7 Valley towns and analyze errors where barriers may exist to access equitable services.
  • Provide paper and online surveys to various provider groups around the valley to better understand their challenges to allow for improved access to care.
  • Assisted the Community Outreach team with programs for Safe Kids Greater Naugatuck Valley which consisted in demonstrating safe sleep, harm reduction, and car seat check appointments at the childbirth center.
  • Also assisted the Community Outreach team with monthly Age Well programs at different senior centers in the Valley region offering information sessions on various topics demonstrating healthy lifestyle choices and prevention strategies.

Event Caterer

Fairchild Wheeler Golf Course
06.2021 - 08.2022
  • Decorated banquet halls for large groups of people and managed various types of food and beverages for large events.
  • Addressed customer complaints with openness and proactivity, accommodated to concerns personally and offered creative solutions.
  • Set up and broke down venue for service all while maintaining a clean and safe environment for guests.


Education

Bachelor of Science - Health Sciences & Communication

Eastern Connecticut State University
Willimantic, CT
05.2025

High School Diploma -

Trumbull High School
Trumbull, CT
06.2021

Skills

  • Program Leadership
  • Customer Service
  • Team Collaboration
  • Understanding of Social Media Platforms
  • Outreach Initiatives
  • Prevention Strategies

Timeline

Intern

Griffin Hospital
05.2023 - 06.2023

Office Assistant

Eastern Connecticut State University
08.2022 - Current

Event Caterer

Fairchild Wheeler Golf Course
06.2021 - 08.2022

Server

The Sitting Duck Tavern
06.2018 - Current

Bachelor of Science - Health Sciences & Communication

Eastern Connecticut State University

High School Diploma -

Trumbull High School

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Emily Gossman