Emily Graham
Watford City
Summary
Reliable and detail-oriented administrative professional with strong customer service and organizational skills. Experienced in coordinating office operations, managing records, and supporting field and management teams. Known for a strong work ethic, excellent attendance, accuracy, and the ability to adapt in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Office Administrator
Trotter Construction Inc.
Grassy Butte, ND
08.2025 - 05.2026
- Create, manage, and file work orders for trucks
- Enter and track inspection reports; generate weekly missing inspection reports
- File fuel receipts and reconcile monthly fuel billing
- Maintain organized filing systems for invoiced work orders by unit
- Enter daily employee hours and maintain accurate timecard records
- Track oil samples and ensure proper documentation and filing
- Maintain One Call spreadsheets and update DOT physical records
- Monitor geofencing updates and add new locations weekly
- Track and report spending data
- Coordinate vending and supply orders with vendors
- Ensure availability of required forms (fuel & mileage, incident reports, new hire forms
- Process and manage customer invoices accurately and on schedule.
- Review, verify, and maintain employee time cards for payroll processing.
- Maintain financial records and filing systems for invoices and payment documentation.
- Reconcile invoices, purchase orders, and payment records.
- Prepare reports related to expenses, invoices, and accounts payable.
- Enter and maintain data in accounting and office management software.
- manage calendars, and provide general administrative support.
- Answer phones, respond to emails, and assist customers and staff with administrative requests.
- Ensure accuracy, confidentiality, and compliance with company policies and ac
PAS Registration
McKenzie Healthcare
Watford City, ND
08.2024 - 08.2025
- Registered patient demographics and insurance information using EPIC
- Answered multi-line phones and routed calls accurately and professionally
- Collected co-payments and deductibles via cash and card
- Managed incoming emails and faxes and distributed information appropriately
- Coordinated scheduling with therapists and providers to support patient care
- Scheduled, updated, and adjusted patient appointments efficiently
Barista
Meg-a-Latte
Watford City, ND
10.2022 - 08.2024
- Delivered friendly, efficient customer service in a high-volume environment
- Prepared specialty beverages to quality and safety standards
- Operated cash register and processed payments accurately
- Maintained cleanliness and followed equipment safety procedures
- Responded professionally to customer questions and special requests
Personal Trainer
Anytime Fitness
Watford City, ND
09.2022 - 03.2023
- Designed personalized fitness programs based on client goals and abilities
- Conducted fitness assessments and monitored progress
- Educated clients on proper technique and injury prevention
- Motivated clients through goal-setting and positive reinforcement
- Scheduled sessions and communicated via phone and email
CDL B Driver
Harlow’s Bus Transportation
Watford City, ND
08.2020 - 06.2022
- Safely transported passengers while complying with all traffic regulations
- Completed daily vehicle inspections and maintained accurate logs
- Followed assigned routes and schedules with reliability and punctuality
- Adjusted routes as needed due to traffic or road conditions
Education
High School Diploma - undefined
Flathead High School
Kalispell, MT01.2012
Skills
- Office Administration
- Customer Service
- Scheduling & Data Entry
- Microsoft Excel & Computer Literacy
- Organization & Filing Systems
- Invoicing
- Communication & Time Management
- Team Collaboration & Reliability
Timeline
Office Administrator
Trotter Construction Inc.
08.2025 - 05.2026
PAS Registration
McKenzie Healthcare
08.2024 - 08.2025
Barista
Meg-a-Latte
10.2022 - 08.2024
Personal Trainer
Anytime Fitness
09.2022 - 03.2023
CDL B Driver
Harlow’s Bus Transportation
08.2020 - 06.2022
High School Diploma - undefined
Flathead High School