Emily Griese
Trinidad
Summary
Result-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
5
5
years of professional experience
Work History
Optician Lead
Vision Now
Trinidad
12.2024 - Current
- Directed optical staff in providing excellent customer service and patient care.
- Ordered supplies, maintained inventory levels and monitored stock turnover rate for all optical products.
- Assisted with the scheduling of appointments, filing paperwork and maintaining patient records.
- Developed strategies to increase sales revenue through new marketing initiatives and promotional campaigns.
Assistant Concierge Manager
Big Sky Resort
Big Sky
01.2024 - 09.2024
- Responsible for overseeing the daily operations of the concierge team, ensuring that guests receive exceptional service, and have a memorable experience.
- Conducted regular team meetings to foster communication and align on service goals.
- Includes managing a team of concierge staff, handling guest inquiries and requests, and coordinating with other departments to meet guest needs.
Concierge
Big Sky Resort
Big Sky
10.2022 - 01.2024
- Coordinated travel arrangements including transportation and reservations to ensure seamless experiences.
- Handled complaints from guests in an efficient manner while working towards satisfactory resolutions.
- Initiated creative ideas and kept recreation programs entertaining and refreshing for guests
- Collaborated with vendors to secure services and amenities for guests, ensuring quality and efficiency.
Membership Sales
Orangetheory Fitness
Amarillo
11.2020 - 07.2022
- Converted leads into prospects and booked appointments to achieve sales quota.
- Participated in fairs, grand openings and other community and sponsorship events to promote organization.
Education
Associate of Science - Nursing Science
Trinidad State College
Trinidad, CO05-2027
Associate of Applied Science -
Amarillo College
Amarillo, TX01.2023
Skills
- Problem solving
- Customer relationship management
- Inventory management
- Effective communication
- Office administration
- Multitasking capacity
- Adaptability and flexibility
Languages
Sign Language
Limited
References
Nellie Perez - Office Lead, Vision Now
(719) 680-7707
nellieann444@gmail.com
Annamarie Rael - Concierge Manager, Big Sky Resort
(970) 631-3442
Timeline
Optician Lead
Vision Now
12.2024 - Current
Assistant Concierge Manager
Big Sky Resort
01.2024 - 09.2024
Concierge
Big Sky Resort
10.2022 - 01.2024
Membership Sales
Orangetheory Fitness
11.2020 - 07.2022
Associate of Science - Nursing Science
Trinidad State College
Associate of Applied Science -
Amarillo College