Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Emily Griese

Trinidad

Summary

Result-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

5
5
years of professional experience

Work History

Optician Lead

Vision Now
Trinidad
12.2024 - Current
  • Directed optical staff in providing excellent customer service and patient care.
  • Ordered supplies, maintained inventory levels and monitored stock turnover rate for all optical products.
  • Assisted with the scheduling of appointments, filing paperwork and maintaining patient records.
  • Developed strategies to increase sales revenue through new marketing initiatives and promotional campaigns.

Assistant Concierge Manager

Big Sky Resort
Big Sky
01.2024 - 09.2024
  • Responsible for overseeing the daily operations of the concierge team, ensuring that guests receive exceptional service, and have a memorable experience.
  • Conducted regular team meetings to foster communication and align on service goals.
  • Includes managing a team of concierge staff, handling guest inquiries and requests, and coordinating with other departments to meet guest needs.

Concierge

Big Sky Resort
Big Sky
10.2022 - 01.2024
  • Coordinated travel arrangements including transportation and reservations to ensure seamless experiences.
  • Handled complaints from guests in an efficient manner while working towards satisfactory resolutions.
  • Initiated creative ideas and kept recreation programs entertaining and refreshing for guests
  • Collaborated with vendors to secure services and amenities for guests, ensuring quality and efficiency.

Membership Sales

Orangetheory Fitness
Amarillo
11.2020 - 07.2022
  • Converted leads into prospects and booked appointments to achieve sales quota.
  • Participated in fairs, grand openings and other community and sponsorship events to promote organization.

Education

Associate of Science - Nursing Science

Trinidad State College
Trinidad, CO
05-2027

Associate of Applied Science -

Amarillo College
Amarillo, TX
01.2023

Skills

  • Problem solving
  • Customer relationship management
  • Inventory management
  • Effective communication
  • Office administration
  • Multitasking capacity
  • Adaptability and flexibility

Languages

Sign Language
Limited

References

Nellie Perez - Office Lead, Vision Now

(719) 680-7707

nellieann444@gmail.com

Annamarie Rael - Concierge Manager, Big Sky Resort

(970) 631-3442

Timeline

Optician Lead

Vision Now
12.2024 - Current

Assistant Concierge Manager

Big Sky Resort
01.2024 - 09.2024

Concierge

Big Sky Resort
10.2022 - 01.2024

Membership Sales

Orangetheory Fitness
11.2020 - 07.2022

Associate of Science - Nursing Science

Trinidad State College

Associate of Applied Science -

Amarillo College