Emily Hall
Marketing and Event Coordinator
Lilburn,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Wedding Planner
03.2022
- Overseen the ceremony from beginning to end, Ordered all decorations and decorated the entire venue, Made sure all vendors and staff were paid
doTerra Consultant
doTerra
03.2018 - Current
- Essential oil wholesale consultant, Went to farmers market and other events to talk up the products and oversaw setup from beginning to end, Ran my Instagram to let customers and followers know of monthly specials and upcoming events and training about the oils and how to use them and share them
Customer Service at The UPS Store
The UPS Store
12.2022 - 07.2023
- Helped customers pack and ship, Answered phones and helped customers with questions, Helped customers track shipments
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Onboarded and managed new client accounts to boost retention rates.
Customer Service at Publix Supermarket
Publix Supermarket
10.2018 - 12.2021
- Provided customer service as a cashier, bagger, and helped train new hires, Worked in the deli department for a year and a half
- Surpassed performance goals by approaching interactions with resourcefulness, organization, and customer-centric solutions.
- Responded to customer calls to answer questions about products and services.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than 100 customers each day.
Office Administrative Assistant
Gwinnett Gymnastics Center
Lilburn, GA
08.2017 - 08.2018
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Associate Degree in Business - Business
Gwinnett College
Lilburn, GA 10.2013 - 05.2017
Skills
- Content creation
- Communication
- Creativity
- Strategic thinking
- Business Planning
- Best Practices Implementation
- Goal Setting
- MS Office
- Client Engagement
- Subject Matter Expert
- Self-Motivated
- Problem-Solving
- Clerical Support
- Service consultant assistance
- Written Communication
- Google Workspace
- Planning and Coordination
- Dependable and Responsible
- Excellent Communication
- Complaint resolution
- Sales expertise
- Order fulfillment
- POS systems expert
- Money handling abilities
- Professional telephone demeanor
- Retail store support
- Stocking and replenishing
- Administrative support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service at The UPS Store
The UPS Store
12.2022 - 07.2023
Wedding Planner
03.2022
Customer Service at Publix Supermarket
Publix Supermarket
10.2018 - 12.2021
doTerra Consultant
doTerra
03.2018 - Current
Office Administrative Assistant
Gwinnett Gymnastics Center
08.2017 - 08.2018
Associate Degree in Business - Business
Gwinnett College
10.2013 - 05.2017
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